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M6A1 BUS 323
Performance appraisal is always a challenge for managers, because there are different ways in which we can evaluate performance. Additionally, most managers dislike giving constructive feedback that may be taken negatively by employees; however, appraisal is important to increasing productivity and creating high-performance work teams. With this in mind, there are ethical considerations in the development of performance appraisal systems. Gilbert (2012) addresses the challenges associated with lying and truth-telling in performance appraisal. Consider the following situation:
Suppose that the employee being evaluated is a sixty-four-year-old woman who has announced her intention to retire next year. You have been her supervisor for one year, and you judge that her performance is below standard, but not bad enough at present to require termination. When you review her personnel file, you find that her previous supervisor rated her as satisfactory for each of the last three years. People who have been in the unit for a long time assure you that her performance has not changed this year. One final item of relevance is that she does not take criticism well. In fact, she tends to respond to criticism with tears and hostility. Should you rate her as satisfactory, as your predecessor did for the last three years, or should you rate her as below standard and endure the difficult interview that is sure to follow, with very little hope that her performance will improve before she retires? (p.116).
Identify and evaluate the ethical components of this situation. Approach the situation using an ethical theory as a foundation for your views. As you work through the performance appraisal, the question about the impact of cultural context becomes something that you should consider. Respond to the following dilemma:
Consider the impact of truth-telling and lying and your responsibility to your employees and the organization as a manager in this situation.
Your paper should be 2-3 pages in length (not including the title and reference pages), using APA formatting, in Times New Roman, 12-point font, with one inch margins. Compose your work using a word processing program (or other software as appropriate) and save it frequently to your computer.
Read and use the following as references:
Gilbert, J. (2012). Ethics for managers: Philosophical foundations and business realities. New York, NY: Routledge.
Chapter 11 - Accounting and Financial Reporting
Chapter 12 - Ethical Managers and Ethical Organizations
Hollis, Q., & Yakhou, M. (2008). The business choice or the ethical choice: Decision-making in an incentive environment. Business Renaissance Quarterly, 3(4), 21-29.
James Jr., H.S. (2000). Reinforcing ethical decision making through organizational structure. Journal of Business Ethics, 28(1), 43-58.
Follow ALL directions. Ensure to meet deadline by 12 PM PST tomorrow. NO plagarism.