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Management questions with answers
This tutorial consist of management questions and solutions, Find the common questions asked in management exams with well written and researched answers. The following are the questions:
1. What is management? Have these definitions changed over time
2. Explain the differences between effectiveness and efficiency. Give examples
to illustrate your answer. Discuss ways that managers at each of the four
levels of management can contribute to efficiency and effectiveness
3. In today’s environment, which is more important to organisations—efficiency
or effectiveness? Explain your choice.
4. Fayol, Mintzberg and Katz studied and wrote about management – though
each in a different way. Discuss the focus of each contribution for the
management of contemporary organizations
5. Describe the key similarities and differences between the management
theories developed by Fayol, Mintzberg and Katz
6. Describe the three ‘attitude orientations’ of organisational behaviour and give
an example for each. In your answer discuss why it is helpful for managers
to be aware of these orientations
7. ‘Instead of worrying about job satisfaction, companies should be trying to
create environments where performance is enabled.’ Discuss the implications
of this statement for managers
8. Explain the challenges facing managers in managing generational differences
and negative behaviour in the workplace
9. Explain why it is important to understand the different communication styles
when communicating with people. In your answer discuss the barriers to
communication that managers need to be aware of when communicating with
culturally diverse teams
10. You are a manager who is trying to get support from your colleagues for a
new idea. Describe the three principles of communication as well as three
influencing tactics you might use.
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******* ***** ***** ******** a *********** ********** *** ******** ************ While ********** in the workplace ** the **** ** ***** ** do something ********* ********* *** ******** ******** ***** in the ***** amount ** **** ******** **** the ***** ****** of ********* possible ** ********* ******* time-saving strategies *********** ********* *** ******** take *** **** **** For ******* ******* * ******* ** attempting ** *********** more *********** ** *** ********** *** goal ** ***** ***** ****** than ******* letters ** **** ******** ********** *** ************* are mutually ********* * manager ** employee who's ********* ******* always ********* *** **** ***** Efficiency ********* ************ and saves both time *** moneyTo ******* ************* managers must **** *** initiative to ******* thorough *********** reviews ********* ** ************ ******** ******* ************ ********* ******** **** **** ** * point to ******* ************* *** ******* how an employee’s *********** ******* *** ******* ** * ***** ** ***** * ********* full ** ineffective ********* ********* **** **** *************** ********* ** ******* *** ********** ** the ********** ***** ** improve ********** employees *** managers *** often *********** ******* **** ****** ******* **** *** ** be ********* or ** *** **** *** necessary ***** ** perform ***** *********** **** ** ******* efficiency ******* ******* with ******** *** ********* ** ******* **** to ********* ********** ** *** workplace *** asking for ******** ** **** the ********* is missing For ******* * ***** business **** ***** ** ******** ***** ****** ******** ******** from ************* **** ********* ************ ** ********* *********** ***** is **** ********* ** **************************** ************** ******* **** choiceEfficiency is *** **** important ****** that is ********* by ************ in today’s *********** ** **** Strategic ********** decisions **** ******* ********** **** ** ** aimed ** ******** *** *** ** resources ******* ********** ****** *** ****** ***** ** reduce ********* waste *** ******* would ** * ********* ********** ******** ***** ** ******* ********** ******* ** increase productivity ***** ** ******** ** **** ******** Another ********* ********** ******** **** would be efficiency-oriented ***** be having ********** ***** an executive ********* ****** **** ****** ********* ********** *** each ********** Fayol Mintzberg *** **** studied and ***** about ********** *** thougheach ** * ********* way ******* *** ***** of each contribution *** ************* ** ************ ****************** is ********** to ** ***** *** **** influential contributors to *** modern concept ** ********** The ****** falls ***** *** Administrative ********** ****** ** thought ***** Fayol's ********* of Management ********** *** the ** ********** of management developed by the ***** *************** of ***** ******** ** **** ***** ************************* *** *************** ********* *** ************** go ******** ** ************************* ********* to ***** ***** ********** means sincerity about *** **** *** ********** ******** *** ****** *** instructions ** superiors *** ** **** faith ** *** ******** and programs ** the ******** ***************** ** Command: * *********** ****** take ***** from **** one **** *** he ****** ** *********** and *********** ** ********* of ********** ***** ********* **** **** *** one ***** ***** ***** **** ***** ******* on * ********** plan ** *** and ******** ** * single ********************* ** ********** ********* ** ******* **************** ************ to employees: ********* ** Fayol ********** *** ****** of ***** payment ****** ** **** proper and ****************************** *** ***************** ***** ****** be *** ******* ***** ** the ************ ***** ********* ******* ********* *** ******* ** *** the partsixScalar ****** *** ****** chain is a chain ** *********** from the highest ** *** ****** rankxOrder: According ** ***** ***** ****** ** ****** ********** *** ******* *********** of ******** *** social ******* such ** **** *** ********* ***** *** ********** *** employees ********************* *** ********* ** equality ****** be ******** *** ********** ** ***** ***** ** managementxiiStability ** ******* Principle ** ********* ** linked **** **** ****** ** ********* ** *** organizationxiiiInitiative: ***** **** principle *** ********** ********** provides an *********** ** its ********* ** ******* their new ***** experiences *** **** ********** ******* of ************* ** Co-operation: ** ***** to ******* *** **** ******** ******* ********** *** ***** ******* *** ** ** *********** ********** *** ********************* ***** ********* ********* ***** ********* ***** ** business ************ *** *** components that characterize *** ************* ***** *********** theory of ************** ********* **** ****** ************** **** **** **** *** ************ ********** illustrating *** ******** ***** *** performed *** **** *********** ** ********** ***** *** ********** ****** ** ***** Mintzberg **** ****** **** the manager's ***** into three ****** interpersonal information ********** *** ******** making ********* various roles **** ** serving as a ****** * spokesman and a ******** ********* *** into *** of ***** ***** ***** ** *********** Mintzberg theory of ********** ********* ** ****** ** Henry ********* does **** **** **** ****** ******** *** businesspeople as **** ** ** *** ******* ******* up ** **** **** *********** work *** help *** **** ** the ******* **** ** ******** ********** ** **** *********** ******* ******** ************* *********** about his **** *** ******* ************ ***** Mintzberg ********* * ***** ********** ****** **** ** ******** ** be practiced and experiential ***** Social ************ Katz in **** in his article” ****** ** ** Effective **************** ** ******* ******** thought about *** ************ ** ********** ****** *** ************ ********** levels *** result *** *** setting of *** ***** ***** of managerial skills and determination *** ***** level they are characterized:•Technical skills * ************ ********* ************ for ***** ****************** ****** - ************ ****** for all ****** ** *********************** skills - competencies **** * *********** ********** particularly *** *** management5 Describe *** key ************ *** differences ******* *** ****************** ********* ** ***** ********* and KatzMintzberg ******** his theory ** a result ** ******** ***** ** *********** ***** *** roles directly depict what managers ** He ****** **** ********* functions ***** *** ******** *** ****** **** ** ******** ** **** **** ******** certain vague ********** ** ********** ******* ********** 1971) As ** ******** *** ******** ** *** ******** ** ***** **** *** activities ******** ** ***** *** ** *** *** ***** ** ******** whereas **** ***** *** be simplified ** ** known ********** ** *** ** ********* functionsFayol’s focus on **** ******** ****** ** ** **** ***** ** ** ********* ******** Mintzberg’s ******** **** **** *********** ******** ** ***** ** *** ******* they ********** ********** ***** *** **** functions of management; planning commanding ************ and *********** These functions *** ** ******* *** ****** **** for *** future ********** ********* technique ********* ******** ********** **** *********** to ***** ******* *** **** sure that things ** ********* ** what **** *** **** *** ******** ** ***** to ******* ************* ******************* ** ********* ** *** **** ********** ** **** **** just ******** ********** ************ and controlling ** ** ****** ** ************* ************ and communicate with employees *** ********* ** ********* management ** the ***** ** ********** ** ***** **** ***** ***** ****** ************* Interpersonal and ********** roles ***** ********* of ******* disseminator ************ ********** ****** laision ************ ******** allocation *** disturbance *********** Fayol *** ********* ******** ********** in ***** own term Although ********** ** a ***** **** Fayol *** ********* *** their *** *********** to describe *** management ***** **** **** ********* approaches ** ********* *** ******* operation ** ** **************** believed that * successful manager would be sensitive ** *** ***** ** ***** ****** them **** *** ******* ** judge ********* ********* *** ******** *** to **** make ** ******** ******** on *** correct ****** ** ****** ** ***** *** Katz ******* human ****** into *** categories ********** ability ****** *** unit and ******* ****** ************* ************* *** ***** and final skill **** Katz ******** essential to a successful ******* *** ********** ***** ********* **** ** *** a ********* *** * successful manager ** ******* *** ******* ***** fundamental skills ***** ****** **** technical human *** ********** ** ***** **** *** ********** of **** skills ******** **** *** **** ** the ************ and *** ****** of ******** that was placed ** ********** ******************* 2: MANAGING ************** ********* ******* * ******* ** ********** *** ***** *********** *************** of organisational behaviour and ****** ******* for **** ** your answer ******* *** ** is ******* *** ********** be aware ** ***** orientations: **** ******** *** ************ job *********** *** organizational ************* satisfaction ** * ********** ** ******** and ******** feelings that ** ********** ***** towards his/ her job Example how ********* *** ****** ** ***** ***** *** ************ has ******** ** *** due to **** ******* **** ******* *********** ******** *********** **** *** job actively participating ** ** *** considering performance ********* to ************************ *********** involves identifying with * ********** ************ *** ****** ***** *** ******* ** ******** ********** in *** organizationManagers ****** ** ***** ** ***** ************ ***** ********* ******* *** more friendly and responsive and helps ** ***** long **** ************ ******* customers and **** **** *** help ******** *** productivity ** the organization2‘Instead of worrying ***** job ************ ********* ****** ** trying tocreate ************ where *********** ** ********** ******* *** ************** this statement *** *********** ************ *** * ***** ****** ** ******** performance ********* ******** ****** **** ******* ** retain **** ********** and **** out *** ************** ********* *** feel ****** ******* ** and *** ******** ** the organization *** **** willing to ****** in behaviors that ** beyond ***** ****** ************ ** ***** *********** *** ********** facing managers ** ******** generational differencesand ******** ********* in the **************************** may feel ********** to **** a **** ******* work ***** ***** at *** **** **** being ********* ***** the impact the diversity can **** ***** ***** ******** is ******** *** **** *** ***** ******** iiEmployment **************** ******* ******** ***** *** **** **** ***** ** bound ** ** friction from **** ** **** *********** training to help ********* learn *** to manage **** ****** *** get ***** **** ***** ****** can be very ********************* ****************** **** ***** another level ** ********* **** the *** **** employees *** ********** ** *** customers ** ********** ***** ** ** ********* ** deal **** ** *** notion that *** customer ** always right hence ** ******* * challenge ** ******** ** deal **** ************* the two ********** ** ********** *** the ********** ** eachapproach ******* *** ** ** important *** *********** ** be ***** of theseapproaches *** the ******** to ******** ********** **** *** ***** ********** is * ********* ******* People’s ********** *********** *** ********** *** largely *** ****** ** the ********* ******* **** *** ** ********** *** *********** **** receive *** conclusions **** ************** ** *** ************** ** *** ********* ** * ****** and ** ** not ** exact ********* of ***** ********** to ********** *** classical ******** *** system ***************** ********** ********* the **** of ********** based ** *** ******* **** ********* have **** ********** *** ******** ***** *** *** ****** ***** *** **** for *** ************ either does *** ***** ** *** important ** ********* high ************** ** labor *********** ******** making *** ****** maximization The ********** ** ********* ******** are: scientific administrative *** ************ ******************** management ******* ** *** **** way ** do a ***************** management focuses ** *** manager and ***** ********** ********************* ********** focuses ** *** ********** *** *********** with ************* ** rules ********** *** * clear ******** of ****************** ********** ********* for education *** ***************** ** ******* ****** principles *** ** pastexperiencesiiiFocuses ********* ** **** ******** ******** doivProvides ********** basis *** ********** practiceSystem ********** ** * collection of interrelated ***** ****** ******** ** ******* ** **** ***** exists ** *** environment It ** **** ******* ** * set of ******* working together **** relationships between the objects and ***** ********** ******* to **** ***** *** *** *********** ****** ***** ******** ******** the ********* ** *** ******* and ** ** not based ** desires ** *** group aloneDemeritsiBroader **** ********** and *** practicesiiOverlooks **** management ******** ********** *** principlesTOPIC ** GROUPS *** TEAMS ******* + ******* ** 91 ******* *** ****** ** **** ***** ** ************ in ********* **** ** ********* States *** Australia ***** ******** ******** ***** * **** ***** ******************* ********* use the **** **** ** either *** ***** ** the ***** **** ** ********** and ********* ********* ******** are ********** **** ********** team ** an ****** ************ can ** ******** to ** * **** **** ***** ******** *** overall ******* in ** organization’s ************ ** ********* **** ** USA *** ********* ** *** ********* ********* ***** ****** valuable ************** ********* **** ***** **** *** continuity ** staff *** ******* ** information -Enhance the ***** *** ******* ** ************ ** *********** ******* on *** **** ********** trust ************* **** lead to ****** ******* ** knowledge and ************* -Achieve ********** ******* *********** are ******* ******** ***** **** ******* accountable ** *** another *********** Combine *** ******* ** many *********** *** therefore ********** **** **** *** *** ** its ***** * ****** ** *********** ***** *** ***** **** people ** *** levels is valued- ****** *** ********* ******* ******* *** ******** **** ******* Provide a ******* and ***** *** ******** ************ ** ** ******* to complex ******** *** ****** * ******** new ***** and ******** * **** ********* **** ********* ******* **** ******* the organization´s ******** **** * ******* of ************* processes ********** *********** to ******* *** ******* ** *********** knowledge *** ********** * Create * ******* ***** ********** *** *** ***** are ********* *** ******* listen ** diverse points ** **** * ******** ******* ***** maintaining ** reducing the ********* ****** to do the job - Promote * culture **** ********* the status *** *** ***** for innovative **** ** ******* ******** *** ***** ***** * ******* *********** the **** and the ************* * ******* *** early ********** ********** ********* and *********** sciencetheorists ***** ***** to the increased use of ***** incontemporary organisations ********** ********** ******** ******** **** flows ** ******* ******** efficiency ********** ***** ************ ********* ********** ** scientific management include ******** synthesis logic *********** ********** **** ethic ********** *********** ** ***** *** ************ **** ********* Behavioral ******* ****** on *** notion that ******** will ****** ********** *** ***** ****** to ******* and treat ********* ** ********* ****** ** achieve ***** Management ****** a ******* ******** in workers makes them **** like **** ** * ******* ****** ******* **** in ***** ***** *** ********** can ****** group ********* ****** ****** ******* an explanation ** **** is ***** ** *********** and ********************* * **** ** ******** ********* ***** what ** considered ****** ****** behavior ** * ********** group or ****** **** ***** form *** ***** ** ********** ************ **** ******* ** * ********* have from **** ***** *** **** * key part in ****** ******* *** ****** ***** ** ******** * ******** ** *** ********** to ******* *********** **** ** the act of matching attitudes beliefs *** ********* to ***** ***** ***** *** ******** unsaid rules ****** ** a group ** *********** **** ***** their ************ **** ****** **** ******** ** ******* ****** in small groups ****** ******* as a whole and may result from ****** *********** ********** or ****** *** ***** ****** ************* *** ********** ****** group ******** ** the following **************** who ****** ***** that they ****** *** ********** a range ** ******** ********* consequences **** ** ******* self-consciousness ************* ***** and *************** upset ******************** activity ** ************* ** these ******** *** ***** ********** ************* and ************** thus ******** *** ****** ** sharing ** ********* *********** *** ******** making with ************************** may obey ***** ** ******* ***** own ************ ***** ****** ******** *********** ***** **** **** ***** ** ****** to norms because as *********** ******* ** the ***** **** ****** *** ********** of *** *********** norms *** ********* *** importance ** ********** ***** ********** ********** ** ****** ***** and ****** ** ****** ** **** ********* ******* perceive a ****** ** *********** *** *** ********* ** that position ********** ** *** or *** ******** ************ On the ***** **** for **** individuals small ******** **** ******* personal ************** ** **** ******* will ****** ** ************* ********** ** ***** ***** idiosyncrasy ******* *** ** earned *** if ****** ************ credits are ****** *** person *** on ******** breach ***** ******* *********** **** the group *********** *** ****** ***** *** ****** provide an acceptable *********** *** ***** ********* *** ***** ********* ********** *** *** experience **** ********** ******** *** lesser ***** ** ******************** *** ********** **** ******** face **** ******** global ***** Inyour ****** provide * solution *** ********** **** *************** ** clarityWhen ******* **** team ******* who **** different ****** ******* ****** ****** *** *** ******** ** *** **** ** *********** Add **** ***** *********** *** ************ **** ******* while ** conference ***** *** you start ** ******* *** ************* ********* ****** sink ** *** first **** ************* *** action items and *** ********* ** ******* Follow ** ********** ***** **** ***** ******* ************* of *** ******** ** *** ******* **** ******* ******** walked **** **** *** ******* **** *** **** *** takeawaysb)Slow ******** makingWhen there are **** * *** ***** * *** ** can **** ***** ** get * ******* ********* **** ***** *** ************ *************** *********** ******** *** ********* **** to **** ******** ******** * regular in-person meeting ** **** * **** ** boost **** morale *** ******** ************************* ******** ***************** predominantly ******* ***** ***** ** ********* to **** with ***** ****** and *** everyone ** *** **** pageRemedy: Never *********** ***** ******** *** ***** ** ******* ******** *** ****** ** misunderstood ** speaking **** ** the ********** in a one-on-one ************ *** *** **** **** ****** ** understand *** ******* *** *********** effectivelyd)Conflicting corporate ************ ******* ******* ******* ** ******** interaction *** **** bonding ***** **************** invest ** ******** ******** hire * ********** ** spend * *** **** *** ********** team for ******** training 5Discuss *** ****** ** ***** **** ** ***** ********* ***** cohesivenessand productivityThe ideal size ** * ***** group working ** * ****** **** is ** ******** ** **** *********** **** wish ** understand *********** ********* and those who **** ** ****** **** ********* **** ****** Research *** ***** **** ****** ****** generate **** accurate answers ** problems *** **** ****** ** ****** ********* *********** and ********* **** ****** ********************* *** **** ** ****** **** stress that ******* ******** between ***** members *** **** ***** ************ Individual ***** stressors *** reduce group cohesion ***** *** been found ** ********* group ******* and ********* *** ********** **** ******* **** ******* ******* ***** ***************** group **** *** * ******** ****** ** ***** ****** ***** cohesion *** ********** ********** ***** size ****** ******* how aware ***** ******* are ** one ******* affecting ******** *** ***** between ***** ******* As ******** is ******* ***** members are **** ****** to ***** ** ************ with ****** **** **** are **** ***** of ************** group size may **** it **** ********* ** ********** ***** member ************* *** *** ****** people’s motivations ** contribute ** ****** tasks **** ******** as ****** ***** coalition ********* *** result partly ******* increasing group **** ****** ***** members’ ****** ********* the ******* to ******* **** ********* ******** and ***** ** a reduction ** the frequency ** ********** **************** ** ********** COMMUNICATION Lecture * ******* ** 121Explain why ** ** ********* ** ********** *** different ************* ********** ************* **** people In your ****** discuss *** ******** tocommunication **** ******** **** ** ** aware ** when ************* ************** diverse teamsiUnderstanding ********* ************* ****** promotes ********** awarenessiiIt ********* self-esteem *** *********************** ** create **** *** ******* *********** ** ************** ** ************* that **** ** be aware ********* ***** ****** ii **** ********* iii ********** ****** *** ***** ******** ***** ** view ** Interrupts * Monopolizing2You *** * ******* *** is ****** to get support **** **** ********** *** **** **** ******** *** three principles ** communication ** **** ** **************** ******* *** ***** ************* ** communication include:1Aggressiveness * **** ** aggressive ** ********** of *** ******* ** ******** ******** shaking ******* and produce a **** ******* ***************** * **** ** passive by *** ********** ** **** ******** ******** ****** ** **** ******** *** me ***** ********** and self-conscious3Assertiveness; I **** be assertive by handling *** ********** ** *********** ** ************* ********* **** *** ******** **** communicating **** ** ************* *********** * ***** use ********** ***** and ******* ** ****** ** ********** myself directly and honestlyiiBeing consistent ** ** I ******* ******* ********* ** stating observations no ****** ** judgement4Describe *** foundations ** good ************* *** *** these ******* minimise toxic communications in *** workplace ** **** answer ******************* ************* issues ****** ************ communication **** ******* the ********* features;Be concrete *** ******* **** *** audience to picture ** minds *** ********* ****** ** carried *** **** ***** that communications ***** ********* *********** should **** beyond ******** ********** ** ******** ****** ***** with ******** ************ ******* visual aids where possibleFind *** ******** **** ** expressing **** values With **** new **** event ** ******* **** ways to tie it back ** * key company ***** *** ******* ** *** ***** ********** ******* the *************** * ****** ** ************* ***** ** ***** *** **** **** *** ********* ** get *********** ******* ************* ********** and the *** ** ** ********* *** ******** to ** able ** ******* ****** ********* ** ***** to *********** compete **** ***** ************* ************ ************* issues ****** ******** **************** **** and ****** **** supervising ***************** ********** *** defianceiiiBuilding dependency ********************* ** ***** him/ herself4)“’Silence’ *** ** * ******** *********** Describe **** characteristics of nonverbal ************* *** *** ***** *** assist ******** ***************** with othersCharacteristics ** non-verbal ********************* ** **** ***** ****** ** **************** and **** in agreementiiiRigid postureivSquints eyes *************** **** anxious; **** ******** **** doubtfulThese nonverbal **** ***** ** ******** the attention of *** ******** **** *** ******* ** ***** passed to ***** it improves ********* ************* among ******** ‘Ineffective ************* is *** ***** ** *** ********* ******* **************** ******* *** ***** **** to ensure ********* ************************** ******************** process ******** of **** interrelated steps or ***** through ***** ******** *** **** **** ****** to ******** The ******* ** ************* begins **** *** ****** wants ** transmit * **** **** ******* ** ***** information ** the ******** *** **** **** receiver’s ******** ** *** ****** *** main ********** ** communication ******* *** ****** message ******* receiver *** feedback ************* ******* consists ** *** ********* ***** steps1Developing **** ** the sender: ** *** first step the ************ develops ** ************** an **** to be **** ** is also ***** ** *** planning ***** ***** ** this ***** *** ************ ***** *** ******* ****** ** *********************** Encoding ***** ********** ** *********** *** **** **** * perceivable **** that *** ** ************ ** ***************** *** message: ***** ******** *** ****** **** * ******* **** can be transmitted ** *** ******** The ******* can be **** ******* ******** or ********* *** ******* **** people **** speech ** *** ******** **** ****** write a letter the ***** and ********* *** *** message; **** ****** ***** *** crying is *** ***************** the ******* ****** ** *** channel or ***** ** transmitting *** ******* to *** ******** **** *** sender has encoded *** into * message *** **** step is ** ****** * ******** medium *** ************ it to the receiver The medium ** ************* can be ******** writing ********* gesturing etc5Transmission ** ******** In this step *** ****** ******** ********* the ******* ******* ****** ****** ** *** ************* ***** *** ***** ** *** ****** *** with *** ************ ** *** ***************** *** ******* ** receiver: **** ***** simply ******** the ********* ** sender’s ******* by *** ******** *** ******* can ** received ** *** **** ** hearing ****** ******* *** ** ************ ******** ** *** ************ interpretation ** *** ********** message Here the ******** converts *** message **** ******** *** ***** ** analyze *** ********** ** ********* ************* *** occur **** **** **** the ****** and *** receiver ****** *** **** or similar ******** to *** ***************** *** final **** ** ************* ******* ** ******** ******** ***** receiver’s ******** to sender’s ******* It ********* *** ************* ** ************* It ******* **** *** ******** *** ********* understood *** ******* ******** ** *** ******* of ******* ***************** of ********* ****************** meetingIt ** ****** to *********** your ******* *** how *** **** ** **** **** via **** meetings ** **** **** ** ***** they will not **** **** what *** are ****** **** **** **** *** *** **** ** **** ******** ***** remains *** ** *** best ********** to *********** *********** **** * ***** EmailsIn official ******** ************* *** ***** ******* ****** ** will ****** you ** **** messages ** members of **** **** ******* ******* **** out ** ***** **** stations3 One on ********** **** **** **** ** ***** **** **** people understand ****** **** *** **** them ***** and talk ** **** ** a ********** ***** ****** **** *** ******** *** contact with **** ** enable the message ** sink *** *** ***************** people grasp messages ****** **** ******** *** ****** *** ******** ***** ************* **** ********* ***** ***** to *********** **** **** **** **** give them *** *********** ** ***** **** to ** if they aren’t clear ***** ******* ******* ************* *** TrainingYour ******** ****** ** ******** ******* communicating certain *********** ** your **** ******* **** employees take ******** ******* especially **** ****** **** ** ***** ********** ******* ********** and ***************** **** you ******* ********** and seriousness ** ****** that *** **** *** be taken for ******* When your **** ******* ****** *** *********** *** **** of seriousness when ******** ************* with **** they *** likely to treat *** *********** **** ******* or ********** Use ****** ******** ***** is **** ********* ****** ** ** same **** **** ** comes ** ********** Therefore ** ** ********* ** **** communications **** **** **** members *** ***** **** *** ** ****** ********** **** ambiguous ***** *** **** *** can ** ************* ****** ***** precious **** ****** ** ******* yourselfTOPIC ** ******** CSR *** ******* ********* ******* + ******* ** ** ****** * ******* **** of ************* discuss the ********* of ************** *** values ** corporate ****** responsibility ******** ********* *** ** a ****** ** influence ** ************** *** ****** ** ********* social ************** *************** *********** ****** *** *** ********** * ********** *** ******************** should ****** in strategic ************ whereby **** **** ******* ********* conditions and ******* ** life—and ***** ******************* should partner **** *********** *** ********** ******** ** ***** ****** ******** and psychological ******** ** society•Companies should **** or ****** *********** ************ ** *********** ********* ****** to ******* the ***** ********* that business *********** ** *** ********* business ******* ** ************* ******** ****** and operating ** the ****** interest • ** ******* the ********** *** rationale ********* **** ** **** *** ********* and punitive legislation/regulation *** *** cost ** **** ******** • ** ******** organizations at ***** *** a ***** ****** * ****** *** can reduce various ***** such ** ********** *** ******* punitive ******* *** ** ********* *** ********** ** *** part ** *********** *** governmental ******** **** **** **** *** ******* they **** ******* **** *** ************* a ******* which ************ ********* Secchi ********* three ******** ** ********* ****** ************** (CSR)Describe *** *********** between the ***** ******** and give ** example ************** there *** ***** *********** approaches ** ***** *** ***************** ********* ****** ************** (CSR) the triple ****** line *** *********** *************** Social ************** (CSR)The ***** corporate ****** ************** has *** meanings ***** ****** * ******* **** for *** ****** ** *** *********** **** emphasizes **** *** ************** ** make money and the responsibility ** ******** ********* **** *** surrounding ********* ****** ********* ****** ************** is **** * ******** ********** ** **** ************** to ****** ***** ******* a **** in broader ********* ** community ******* ********* ****** ************** ***** is ******** ** **** **************** ******** ************** to make money ******** ** ****** economics **** obligation ** *** business ******* ** *** ***** ******** instinctiiThe legal ************** ** ****** ** rules *** regulations **** *** ******** this ************** is not ******************* ******* responsibility ** ** what’s ***** **** **** not ******** ** the letter or ****** ** the lawivThe philanthropic ************** to ********** ** society’s ******** **** **** ********* *********** ** *** ********** businessThe ****** ****** ******* ****** ****** **** ** a **** ** corporate social ************** ********* **** ********* ******* ******** bottom-line results *** only in ******** terms *** **** in ***** ** company ******* ** the ****** ***** and **** ******* ** *** *********** ***** *** two keys ** **** **** ***** *** ***** ******* of responsibility must be kept separate **** ******* reported ************* *** **** ****** ** *** ***** of these ***** the ******* ****** ****** *********** ******* *** ****** ** sustainability ** **** ******** ** the ************ ** ****** *** ********* sustainability ***** the ********* *********** ** **************** ************** ****** long-term ********* ******** **** more ******** ********** profits ** ****** how *********** sustainability ****** ******* ** people’s lives *** *** *** ** ******** **** ***** ******** **** **** ******* ********** to ****** opportunity *** wealth ********* *** ******* ** ** **** ** ****** ** *** ***** ************* ********* **** ***** ask ************************ ************** begins **** the *********** **** ******* resources ********** the *** ******* *** ******* the clean *** ** ******* *** *** water ** ***** are ****************** ***************** theory ***** *** been described ** ****** ******* and ****** ** *** ****** ***** ** corporate ****** ************** ******* of ******** with * business *** ******* *** **** the world ** *** what ethical *********** are ***** *********** theory ****** in *** ***** It ***** *** ********* ***** *********** and ****** who **** ** ******** ** *** ******* the *********** ******* and **** ******* *** ***** ********** ****** ** *** ************ “What ****** ** they **** **** ******* ** *** *********** *********** and ******* kind of **************** and *********** *** **** *********** ****** ** * ********** business?”The ***** ****** of ************ *** blurry In an abstract ***** ****** probably **** **** everyone in *** ***** counts ** * *********** of any serious ******* ******* ** ** *** ******* *** **** *** *** ******* the global ******* ** so ******* ****** **** ********* ***** ** * ********* ** a small **** ** the **** ***** can *** up ******* ******* in India *** job *** *** effects **** ******** *** from there **** * ******** *** ** ************ surrounding ** enterprise *** been ******* *********** ****** may ***** *** ******* of *** **** underneath this ****** ** ** ******** ****** on * ********** bottom **** with ****** defined not ** ***** but ** human welfare The ********** bottom **** ** *** summed ****** ** * company’s ******* on *** ************** Discuss how ‘corporate ****** ***************** ***** ******* and the *************** on *** ***************** **************** evident in ************************************* *** directors of companies **** *** ** extremely ********* *** **** ******** ******* *************** ***** *** ********** ****** money *** **** ********* **** been ***** ********** the highest ***** ******* *** **** ********* *** ******** the largest profits ** *** ethical questions they’ve been ******** ****** *** ***** ********** ** ********* *** ********* central ******** which ********** ** ** profit **** their ********** ************ *** ***** ** ******** ****** *** ****** ********* conflicts *** dilemmas erupting ****** *** company ** ****** *** ** **** ******** ** *** ** *** very *********** economic world In ****** ************* in *** early ***** **** ******** ******* *** ways ** ******* * ******** ****** *** ** *** ********* depiction ** the ****** ****** ** **** ******** At *** ********* ********* ***** and ***** for * ******** got decided ** ******* and ******* ******* *********** ************ *** **** ******* ** **** ***** and ******** ** ********* only ***** **** ******** *** ******* ******** **** ******* Travolta to ****** *** chance ** sue ************* W * Grace *** poisoning the land **** ***** ****** and *** destroying *** ***** ** ******** ****** **** *** ***** of ************* Over the ****** of the ***** however Travolta becomes attached ** Woburn’s ***** *** the ****** **** ** fighting *** * clean *********** ** terms ** ******** ****** ****** not ********* ** interpret ************ transformation from * businessman ****** care ** *** ****** line ** *** ******* ** * ******* ****** of ****** ************** In terms of corporate ****** ************** ******** **** ** believe that his *** ** *** *** ******** ****** ********* *** to ******* *** ******** ************** ** **** ***** *** the firm ** suing for ********* ******* while **** acting ******* ** ***** ** *** triple ****** **** of economics ******* *** the *********** ******** **** ** ******* that *** *** ** *** *** ******** leader obligated *** to **** account ** *** do **** in all three ***** ** ***** ** *********** ****** ******** **** ** believe **** *** job as *** *** ******** ****** ********* *** not only to **** *** *** ******** ****** *** **** to **** ********* **** ***** *** would ** affected ** the ******** actions4 ** ***** ** corporate ****** ************** ***** ******* *** ****** *********** **** ******** actually have on ** **************** success ** failureA company’s organizational structure ** the ********** ** **** ****** *** design task ******** business ***** employee ********* employee ******* ********** *** ******** ******** ** * ****** *** *********** *** of ********* *** ******* relationships Strategies resources ********** and ***** *** ******* ** ******** **** implementing a ********* ** good ******* ****** *********** ** *** ****** concerned ** the ************** **** ******* **** a *** of thoughts **** ****** ******* ********* ** ** ** ******* ************ ** ** ************** good ******* ** *********** *** the ******** performance5 *** *** * manager developing * *** (corporate ****** ************************ *** *** ************ ** **** ************ ******** **** ************ components **** *** manager ****** consider when ************* ************************** your ************ ** is ********* to ******** *** ******* ********** ************ within * stakeholder organizationiiPrioritizing ** ** ************ by ******* **** and *********** **** **** power **** my **** and ** their ******** in my workiiiCommunicating ** ensure intended ******* ** ********** *** *** ******* response achievedivUnderstanding ** *** ************ * ****** know *** **** to ****** **** ** my ******* and *** best ** *********** **** ********* ** ********** ****************** with ******** **** a manager ***** **** ** know when ***** *********** *********** ********* using Fiedler’s *********** model a ******* ****** **** *** **** ** ********** ***** This ** ********** ** ******* ** ** *** ** * ************ oriented ****** ** * task oriented leader This ** measured ***** *** Least ************ ********* scale ***** *** takes *** person **** **** least enjoyed ******* with *** rates *** **** they feel about **** ****** using a variety ** factors These factors ******* the **** ** ************** ************** ******** ********* *** many ****** *** ******* should **** ******** *** situational ************* ** his ** her ***** situation which ******* ** ***** different ******** ******* ****** relations the **** ********* and *** manager’s ******** power2All managers should ** leaders *** *** *** ******* ****** ** ******** ******* this ********* *** ******* **** argument **** examples ** **** answer explain the ************* **** ***** **** organizational ******* *********** manager is * ****** *** *** ****** ***** of experience ** *** ******** **** he *********** in *** does things *** **** *** **** have **** **** **** the ***** ** ** appointed ** **** *** ******* ***** *** ***** ** as **** ****** ** ******** ** **** *** **** ** have * ******* *** **** ** is ***** ** **** ** ** **** ********** ***** * ****** however ** a ****** who *** * ***** ********* ** ****** and ******** them and builds **** ** ****** according ** *** ***** ******* make ********* to ***** ****** ** ***** every decision *** manager ***** ** the ******* is ** ********** to **** ****** ***** ******** *** ** **** ** ** systematic ** their **** while ******* *** more like ******* ************** ******* ****** ********** when **** ******* make ****** ****** *** organizations **** are in ****** ** Great ************** ******* should be *************** **** **** ** with ideas **** are in line with *** **** ******** ***** **** ****** **** ***** market ****** *** *** type of ********* ** ****** ***** time they have * *** ********** ** *** ******* ** ************* that make ****** ********* ********** ******* **** ********* ********** *** ************ *** understanding behavioral ********** theoriesThe ******* in ***** ************ **** ** alternative ***** **** ******* **** ********* **** ** everything in ***** ********** ** make ****** **** **** go out ** ***** *** ** find *** what works *** *** company *** ** ******** ** **** **** **** to **** ** touch **** *** ****** They ********* make ******** as **** ** ********** *** they have ** quickly **** ** with a *** ** making ** for *** ******** ********* ** *** behavioral ********** theories whether *** ** * task ******** leader or a ************ ****** they *** ** *** **** **** *** ** **** *** ****** ***** **** ** because a relationship ****** **** ** **** ** ***** to **** sure **** *** workers and the customers are satisfied while *** **** ******** ****** will make **** ********** ** **** within the **** ***** ** *** ** ** **** ***** *** ** ***** ****** **** things ****** ** *** ****************** on **** ********* ** the conventional ****************** approaches ** ********** ******** ********* ***** ******* ***** ** **** answer explain *** ********* core ********** ******************** ***** came ** **** his ***** ******* approach **** ** observed *** ********* ******* gained *** ******* *** commitment ** their followers He ***** *** that ***** ******* ************ ** ***** areas **** *** ******* of *** ***** needed *** ***** ***** ******** the **** team *** ********** *** task ***** included ******* * ***** goal *** ********** and ************ *** ********** of *** ******* *** **** needs included things **** ********* ****** *********** shared **** and ************* ****** *** **** and **** ***** teams Individual needs varied **** ****** ** person but these leaders **** attention ** *** **** ********** behaved5Bass *** ****** developed * ***** ** transformational ********** ******* *** *** ******** ** *** ***** ********* what is meant ** *** **** ******************* Leadership’Transformational ********** ** * type of leadership ****** ***** *** leader ***** ******* **** *** ************ ** ******** the ******* ***** that need ****** he **** ******* a ****** ** lead them ******* the *********** *** ***** ***** ** executing ***** changes **** *** ********* ******* ** *** ***** ********* ** **** **************** ********** ******** ******* ******* **** ** appealing ** *** needs ** ********* ******* ********* ** moral ********* ************ ********* ********** and many ****** ********* ********** ********* of **** components commonly ***** as *** 4I’s ***** ******** ********* ********* ***** *** ****** **** ** * **** model to the ********* ************* ********** where *** ****** ** **** ** inspire *** ** *** ********* ************** ************* where the leaders *** ********* concerned **** *** ***** of *** ********* *** ******* ************ *********** ***** the ****** ***** *** ********* ** ** creative **************** ********** ** **** to ** * ******* **** the ******* *** *** ********* ******** **** other to greater levels ** ************* ** ******** STRATEGICALLY1‘The ******* ***** of ********** * *********** ********* is ** ****** ****** ** *** *********** **** your *********** do’ ********** discuss this ********* ********** *** ************ for *** ************ *** *** benefits of managers understanding the ******** ********* management ******* The ******** ********* ********** process ** ************ ** ******** ** ** ***** them **** ***** ** *** ***** ********* *** ***** **** ******** *********** *** **************** ******* ***** *** ******** ** ** ******* ********* ** ******* step 6 ** the ******* ***** ***** the ******* ********* whether ** has **** **** ** achieve the goals **** 3 ******** analyzing *** ******** *** the ******** environment The ********** ****** **** ********* ********** *** **** sure **** *** ******** Finally step ** ** ***** ********* what the ***** ************* *** ******* what **** *** ** ** *** the **** ** ******* that could affect ***** ********** This ********* ***** **** **** ***** ** *** *************** **** **** been ********* as a ********* ******* ** **** ******** *** *** *********** *********** ****** a ***** ******** ** ** ************** ******** ******* the *** features ** **** approaches *** ** what circumstances *** ***** ***** **** ********** ************ ***** that ***** ** * ********** ******* the organization’s ********* ******** *** *** *********** In macro analysis ** focus ** the analysis ** *** ***** *********** *** ***** environmental forces that ****** *** ************* *** political-legal social technological *** economic ****** ******** ** *** *************** forces ******* the ******* ** ********* legislation *** *** ********* **** ** ******* ******** The political ***** affects *** way ** ************ ******** ** ***** ** taxation privatization *** *********** *** ******** ****** **** to the ********* ** ***** *** ************ ** ********* The ******* the economy ******* ****** organizations ** ***** ** ******** rates inflation monetary ****** balance ** ******** *** *** **** ****** Technological ****** ****** the way ** ************ ******** ********** in this ****** *** **** ****** * *** ** technological ************ Technology can change *** demand ** an organization’s raw ******** ** ******* Social forces *** ********* of ******** *********** ********** *** values These ****** ****** customer ******** ***** organizations can use ***** ** ********* ***** goods *** neededOrganizational ******** ** *** ******* of ********* *** **** *********** ** ** ************ ** ** ****** ********* **** * company ** ** ************ ** undergoing ****** **** ***** system ** ******** ** **** the ********* *** *********** *********** **** just **** appointed as the ********* manager ** **** ******** *** re *********** *********** ****** an ********* ****** ******** or *** ************** analysis Discuss *** *** ******** ** **** approaches and ** **** ************* you ***** ***** each ********** ********** ******** ** *** ******* of ********* the ******* ********* *** *** ****** prospects ** * given sector of *** ******* ** ** ****** used by ********* ** ** ***** information ** *** **** * ***** ** ********* *** expected ** ******* while ************** analysis ** the ******* ** ********* *** work *********** ** ** organization It is mainly ********* **** a company ** an ************ ** ********** ****** **** ***** ****** ** analyzed to **** *** ********* *** inefficient ******* In **** ** ************ ** ********** investing * ******* ****** ** ***** **** ****** analysis is *********** *** **** an ************ ** ********** ** ******* *** **** ** ***** ** better ** ******** ****** **** an organizational ******** ** recommended4Discuss *** ***** **** could be applied by ******** **** ****** a ********* ******* ******* which **** ***** ** **** ****** ** **** ********** ******* *** use **** (Strengths ********** ************* *** Threats) ******** ****** to analyze the ******** ********** opportunities *** *** ******* **** a ******* faces ** ***** * ******* ** ******** on *** ********* minimize *** ********** use *** ************* ********* *** ******** *** threats *** ****** should **** **** ********* based on ********** Managers ********* **** principled decision ****** to manage ***** *** ********* *********** *** ********** ******* risk ********** problems ********* ******** **** to principled decision ************** how ************* *** ******** ************** of practice’ *** contribute ********* ***** ** ************************ ** ******** *** * group ** people who ***** * common ******** ** * certain topic and ****** ** ***** **** ** they ******** ********* **** * ********* ******* ** **** * management ****** *** ***** it a ******** interactive ******* **** * *** of ******** strategic ***** and ***** *** **** from the ******* ** *** community Their ******** ** **** ** *** investment matters *** advice ** ******* ********* ***** *** **** **** to *** **** ***** ********* **** ******* ** **** contribution **** various ********** on the ******* matterTOPIC ** ORGANISATIONAL ******** ******* * ******* ** ********* *** contingency ******* **** affect ************** **************** ********* structure ******* strategy because ************** ********** *** ***** to ******* ********** ** ************ the ************************ *********** *** ** ****** ** decision ****** *** ************ *** ********** of ****** ********* ** ** ********* or unpredictable *********** An ******** *********** that ******* ******* *** is **** predictable *** *** ************* **** ************ must be **** ** adapt ** ****** for ***** it ***** to ** flexible and ************** ************ needs greater ************ among ****************** ** *** ************* *** number ** ********* working ** ** ************ ********* *** size ** ** ******** **** ***** ************* ****** structurally **** ***** **** in terms ** division of labour rules *** *********** performance ********* *** ********* *********************** **** **** ** ********** ** **** to ******* *** resources **** ******* ** ***** ************ ********** ******** *** ********* ********* **** procedures *** ********* **** ******* *** ****** **** ******* *** ********** **** ** manufacture *** ******** ******* *** **** ** *** ************ *** *** production systemvAge ** the ************* **** age; ** ************ ************ ************ ******* ********** *** regulations Like ****** organisations ****** ******* stage ** **** ***** *** ***** ***** ******* *** ******** In *** ***** ***** *** ************ created ** the entrepreneur ** ******** **** ** ***** *** ************* ******* *** similarities *** differences ******* **************** factors and‘objective’ ********** *** ************** ******** **** examples ** ************** ******