Marketing strategies should state what should be accomplished and the process to be used to achieve that goal.

Inspecting and testing products after they are produced is called feedback quality control. 66. The processes and procedures of converting labor, materials, money, and other resources into finished products or services available for consumer consumption are referred to as 9 a) The supply chain function b) The operations function c) The marketing function d) The input function 67. The primary reason small businesses can now compete with larger businesses in the area of manufacturing is a) Today's lower costs b) Today's more skilled worker c) Easy availability of financing d) Automation that makes flexible production possible 68. Small business owners can increase the productivity of their business by a) Increasing outputs b) Decreasing inputs c) Increasing outputs and decreasing inputs d) Decreasing outputs and increasing inputs 69. Which of the following types of dispatching would a taxi company use? a) First-come, first-served rule b) Earliest due date rule c) Longest processing time rule d) Shortest processing time rule 70. Six sigma is the tolerance range in which only ______ defects per ______ are allowed. a) 2.5, thousand b) 3.4, million c) 3.4, thousand d) 2.5, million