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QUESTION

Mrs Lau contracted with Bright Movers Ltd. to relocate to her new office. The relocation was completed on 15 January 2018.

Mrs Lau contracted with Bright Movers Ltd. to relocate to her new office. The relocation was completed on 15 January 2018. Mrs Lau then went on a trip, leaving all the boxes in the new office without unpacking. When she eventually came back to the office to unpack the boxes two weeks after the relocation, she discovered that a tea set had been broken, and one box was missing. She wanted to claim Bright Movers Ltd. for compensation. However, Bright Movers Ltd. argued that they had put a clause at the back of the packing slip, stating that

(i)   the company will not be in any way responsible for any loss or damages that may arise in transit ....

(ii) any claim arising from the service should be made within 1 week of the completion of the service.   

Are the exemption clauses valid? Use statutory provisions and case laws to support your answer. (Around 800 words)

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