NEED Complete IRAC or Just tell me which rule I can use! tom walks into Starbucks and is greeted by the sam, tom orders a fresh brushed coffee. the...

NEED Complete IRAC or Just tell me which rule I can use!!

tom walks into Starbucks and is greeted by the sam, tom orders a fresh brushed coffee. the sam tells tom that the cost is $2.95 and tom pays with his credit card. While the sam is handing tom the coffee the lid pops off because it wasn't firmly placed on the cup. the coffee spills on tom's arm and results in 2nd degree burns. the industry average for serving coffee is 145-165 degrees. Because of the burns suffered by Jack, it was determined that tom's coffee was served between 180-190 degrees. tom's dress shirt gets covered with coffee so he immediately takes the shirt to the dry cleaners and has it cleaned for $5.00.