Needing assistance with this please. Nothing copied - I've researched and have ideas from my research so please no copying from online. What would

Needing assistance with this please. Nothing copied - I've researched and have ideas from my research so please no copying from online.

What would happen if you had a small tablet start-up business and you only had one person on call for service issues? How could you turn a negative product launch into a positive experience using social media? Any ideas?