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Negotiation Plan

Use a job search engine to identify an executive level sales position at a mid-size international company (5000 plus employees) that sells products worldwide.

Use the planning processes below

800 word negotiation plan that includes the following:

  • Determine methods that would help prevent potential negotiation impasses.
  • Describe methods to manage potential impasses.

Format your paper consistent with APA guidelines.

Company being used

About the Job


Johnson & Johnson Innovation is recruitingan Operations Manager of Johnson & Johnson Innovation JLABS @ NYC. The goal of Johnson & Johnson Innovation is to advance transformativehealthcare solutions that improve the lives of people around the world and, inso doing, to deliver value to Johnson & Johnson ("J&J").  JJIaccomplishes this by catalyzing new science and technology throughcollaboration and exchange of ideas. This growing team is looking for acolleague inspired to help build and innovate new ways of fostering aproductive life-science ecosystem.

JLABS ("JLABS") is the external R&D engine of Johnson & Johnson,catalyzing a community of entrepreneurs in health, operating a network of lifescience incubators focusing and accelerating emerging through its development,and supporting the portfolio to successful partnering and funding.  

The Operations Manager is responsiblefor leading all aspects of the facility and overall site management for the JLABS facilities in New York City includingaccountability for regulatory compliance, security, budget development andmanagement, customer relationship management and administration of agreementsand amendments.  In addition, this role is responsible for providingleadership, setting expectations, and managing the supplier relationships thatassist with daily operations.  Given thisfacility is a standalone operation, this individual is the senior and onlyJ&J operations person in the area to manage this facility, both from astrategic operations and an emergency response perspective.  This position is on call 24/7.

The physical operation of theincubator facility is the most critical risk aspect of the JLABS Incubatorbusiness because of the Environmental Health and Safety, Intellectual Propertyand security risks involved in such an operation.  It is also of upmost importance to protectingthe J&J brand given the scope of supporting up to 50 different legal entities on site.  Given the importance of the physicalstructure and the management of compliance to EH&S regulations and IPrequirements, this role will deeply collaborate withinternal Finance, Business Development, Marketing, Legal, EH&S, Facilities& Operations, Security, Risk Management and  the leadership team to continuously assess theoperating and business model for JLABS and its resident licensees.  This role is expected to develop, recommend,and implement business model improvements that are correlated with facilitiesand operations.


The Operations Managerwill implement the New York City operating model which includes onboarding activities (pre-move-in, move in),ongoing facilities/equipment/EH&S/security management, overall laboratorymanagement and off-boarding activities for both JLABS and resident companies. 

S/he will develop andsustain business relationships with companies residing in JLABSincluding gainingand maintaining the respect of the scientific community and is responsible forcustomer relationship management and ensuring positive customer workplaceexperiences during their residence in JLABS. 

S/he will continuouslysolicit stakeholder feedback on the program and appropriately leverage thefeedback to establish goals, direction, and a vision to improve or expand theprogram with a focus on cost savings and scalability. 

S/he will partner closelywith multiple J&J teams, stakeholders, and suppliers to manage all facetsof the service delivery model including but not limited to, day to day facilityoperations, strategic facility planning, compliance, facility & laboratoryequipment maintenance and purchases, all soft services (mailroom, housekeeping,conference room management, shipping & receiving, etc.), security, ITservices, and EH&S. 

This is accomplishedthrough applying proven leadership abilities, experience, and knowledge whilestrictly adhering to regulatory/compliance procedures and JLABS businessprocedures and requirements.

The Operations Manager will develop and implement StandardOperating Procedures to facilitate execution of the Operational andEnvironmental, Health and Safety Management Plans. 

S/he will be responsible for the implementation of the CorporateRisk Mitigation Plan, which includes the coordination of periodic businessaudits and follow-up plans for corrective action and continuousimprovement. 

S/he will select and provide clear direction for service providerson expectations, develop and implement clear & achievable service levelswith remediation and escalation procedures for disputes and oversee allcontractor delivered programs to ensure adherence to J&J standards andpolicies. 

S/he will be directly accountable for developing and managing theoperational expense budget, driving cost reductions, cost efficiencies, andoptimized contractor management.

S/he will serve as the senior operations leader onsite to manageemergency response to situations in the lab and to liaise with externalstakeholders such as fire and police departments, regulatory agencies,etc. 

In this role, the Operations Manager will need to be trained inmedia relations in the event of an emergency.

Additional Responsibilities:

S/heis responsible for ensuringthat suppliersand JLABS resident companiesare in compliance with all Johnson & Johnson Innovation, JLABS policies andprocedures and  contractor safetyguidelines and partners with the New York Genome Center and New York Stategovernment, and J&J Facilities and EH&S Management to ensure JLABS and resident companies are incompliance with all local, state and federal regulations including FDA, EPA,OSHA, and DEA . S/he will provide leadership for internal and externalinspections.

Principle Relationships:

ContactsOutside the Company: 

New York Genome Center and New York State government,J&J contract service providers, J&J Partners, JLABS resident companies, Landlord and regulatory agencies (where applicable).


Operations Leadership, R&D Liaisons, BusinessDevelopment, Procurement, Finance, EHS, Engineering, Landlord, Maintenance,Security, Legal, and others as required.


The Operations Managermust possess a BS/BA -Business, Science, Engineering or related degree, with8-10 years of combined experience in 2 or more areas in lab operations,scientific research, business development or facilities/general management.

S/he must possessdemonstrated experience managing a life science or similar scientific researchlaboratory. 

S/he must possessdemonstrated experience in managing supplier relationships and experience withstrategic business development in a lab setting. 

S/he must possessdemonstrated business acumen and a track record of success of working withsenior leadership.

S/he must possessdemonstrated experience developing, implementing Standard Operating Procedures,Guidelines and Policies.

S/he must possessdemonstrated experience managing an Environmental Health and Safety Program.


S/he must have an understanding of strategic business developmentand strong communication skills, both written and oral. 

S/he must possess excellent contract management capabilities,negotiating skills with a broad understanding of facilities management andEH&S compliance requirements. 

S/he must possess a broad understanding of scientific researchequipment. 

S/he must possess experience working in a Matrix environment witha demonstrated track record with change process improvement in a dynamicenvironment. 

S/he must possess expertise in contract management and customerrelationship management.

This position is located in Soho, New York City and requires < 10% travel

BE VITAL in your career. Be seen forthe talent you bring to your work. Explore opportunities within the Johnson& Johnson Family of Companies.

Diversity andinclusion are central elements of the shared culture across theJohnson & Johnson Family of Companies.  Attracting,developing and retaining a workforce that reflects the diversity of ourcustomers and communities is essential to our success.  We are committedto providing a respectful, inclusive and accessible work environment where allemployees have the opportunity to achieve their potential. 


Primary LocationUnited States-New York-New YorkOrganizationJ&J Innovation LLC (6205)Job FunctionOperations (Generalist)

Job summary


New York, NY

Job type

Full Time, Employee


13 Days ago


Personal and Household Services

Career level

Experienced (Non-Manager)

View more info 


About this company

Johnson & Johnson Family of Companies

(View reviews on )

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Our Family of Companies comprises: The world's sixth-largest consumer health company.The world's most comprehensive medical devices business.The world's sixth-largest biologics company.And the world's fifth-largest pharmaceuticals company.We have more than 265 operating companies in more than 60 countries employing approximately 126,500 people. Our worldwide headquarters is in New Brunswick, New Jersey, USA.

Great place

Very understanding


Great leadership from CENTRAL to the district level.

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