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The email should address the communication issue provided in the scenario and should be addressed to another character from the scenario.

"Savannah is the lead on a project with a team of six other people.  The project involves using an outside vendor’s software.  Without consulting Savannah, Amber (a senior team member) sends a professional email to the vendor asking for a change to the existing software.  The vendor responds to the entire team expressing concern over making the requested change."

The professional email message must adhere to the following requirements:

1.       Content:

1.       Address the communication issue from the scenario.

2.       Request a face-to-face meeting to discuss the issue (at a specific time).

3.       Concentrate on the facts of the situation and avoid using overly emotional language.

4.       Assume your recipient is learning about the situation for the first time through your communication.

2.       Format:

1.       Use a descriptive subject line or heading.

2.       Include an appropriate and professional greeting / salutation.

3.       Use email form including: To:, From:, Subject:, and Signature.

The email should address the communication issue provided in the scenario and should be addressed to another character from the scenario.