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QUESTION

Now that you have identified some of the key environmental forces that are driving change at EKT, it is time to diagnose what needs to be change in...

Now that you have identified some of the key environmental forces that are driving change at EKT, it is time to diagnose what needs to be change in the organization. As you continue your research, you document several factors that may help you identify what needs to be changed in the organization. After speaking with several groups across the organization, you come up with a number of key findings.

Findings from Your Additional Research.

Action Items

  1. Review the findings above as well as your previous analysis of the environmental forces driving change at EKT.
  2. Use Toolkit Exercise 3.2 (on page 92, Organizational Change 3rd Edition) to diagnose problems at EKT. You will need to address each of the components described in the Nadler and Tuchman Organizational Congruence Model.
  3. Diagnose what needs to be changed at EKT. What is the direction that you would recommend to them as consultant?
  4. Prepare a report for EKT on your recommendations for change. Relate the rationale for the recommendations by referring to the Nadler and Tushman Congruence Model, which should be included as an appendix to the report. This report should not only provide a solid analysis to support the change recommendations, but serve as a "sales" document to move the change consulting to the next phase.
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