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NU HRM2101 Final Exam 2015 (New) Perfect Answer
Question
Question 1
In order to be included in positive organizational behavior, a construct must:
be atheoretical
have reliable and valid measures
be traitlike
be a physiological resource capacity
None of the above
2 points
Question 2
Quid pro quo harassment is associated with?
legitimate power
coercive power
information power
referent power
All of the above
2 points
Question 3
Gandhi, Eleanor Roosevelt, and Nelson Mandela would all be striking examples of which type of leadership?
Participative
Supportive
Authentic
Democratic
None of the above
2 points
Question 4
Briefly explain Goleman's dimensions of emotional intelligence.
10 points
Question 5
Explain the role of personality traits and mood states in emotional processing.
Question 6
How can managers implement empowerment?
Question 7
According to Bowen and Lawler, which of the following statements is true regarding levels of empowerment?
Traditional production-line firms do not empower their employees.
Fairly substantial involvement is found in organizations that employ suggestion programs and quality circles.
Moderate involvement is found in organizations where jobs are designed so that employees can employ a variety of skills and have a great deal of autonomy.
High involvement is found in those organizations where personnel share information and work together to solve problems and complete tasks.
None of the above
10 points
Question 8
What is the key to using reward power?
2 points
Question 9
What is a perfected theory of learning? Does such a theory exist?
Question 10
The Ohio State Study factors have been identified as being task or goal orientation and recognition of _____ and relationships.
group needs
organizational needs
organizational goals
individual needs
None of the above
2 points
Question 11
The strength and frequency of classically conditioned behaviors are determined mainly by the frequency of the eliciting:
achievements
stimulus
response
abilities.
All of the above
2 points
Question 12
How does Pathgoal differ from Fiedler’s contingency model?
Question 13
List the capabilities that people use to initiate, regulate, and sustain their behavior according to the social cognitive theory.
10 points
Question 14
Which of the following statements is true regarding PsyCap
It focuses on human capital i.e. knowledge, skills, abilities, and experience
It is a first-order core construct
It was found to be positively related to desired organizational citizenship behaviors
It was found to be more stable than recognized personality traits
None of the above
2 points
Question 15
Define psychological capital or PsyCap.
10 points
Question 16
Negative reinforcement _____ and _____ behavior by the threat of the use of an undesirable consequence or the termination or withdrawal of an undesirable consequence.
weakens; decreases
neutralizes; stops
strengthens; increases
subjugates; prevents
None of the above
2 points
Question 17
In which type of leadership, identified by the path-goal theory, does the leader ask for and use suggestions from associates but still makes the decision
Supportive leadership
Participative leadership
Directive leadership
Achievement-oriented leadership
None of the above
10 points
Question 18
_________________power does not depend on the relationships with others but rather on the position or role that the person holds.
Referent
Reward
Expert
Legitimate
None of the above
2 points
Question 19
The characteristics of a punished person usually include all of the following except:
permanently change for the better.
uptightness
anxiousness..
resentful of the punisher
None of the above
2 points
Question 20
Define, explain optimism explanatory style.
10 points
Question 21
Groups of people who work interdependently with shared purpose across space, time, and organization boundaries using technology to communicate and collaborate are called:
traditional collocated teams
same-location teams
face-to-face teams
virtual teams
None of the above
2 points
Question 22
Explain baseline measure as an O. B. Mod step.
Question 23
What are 4 informal roles found in work groups?
Question 24
Which among the following is a guideline prescribed by Lyubomirsky for developing and sustaining happiness?
Set moderate goals
Limit one's social connections
Live for the future
Practice gratitude
None of the above
10 points
Question 25
Which among the following statements is true regarding general self-efficacy?
It is highly variable depending on the task.
It is cognitively processed by the individual before any effort is expended.
It is like a personality trait.
It is a propinquity.
None of the above
2 points
Question 26
Describe 4 aspects that compare and contrast the differences between work groups and teams.
2 points
Question 27
If feedback includes the following: ready to be received, not understood, restates major points, and is reliable and valid, it is said to be?
Supportive
Objective
Effective
Valued
None of the above
2 points
Question 28
According to the overall contingency model of power, in order for the internalization process to work, the agent must have this type of power and be relevant.
Expert or legitimate power
Coercive or referent power
Expert or reward power
Legitimate or reward power
None of the above
2 points
Question 29
According to Kerr and Jermier's substitutes and neutralizers for leadership, which among the following can be considered as an organization characteristic that can substitute for instrumental leadership?
Formalization
Inflexibility
Leader physically isolated from subordinates
Low position power of leader
None of the above
2 points
Question 30
Define authentic leadership.
Question 31
Briefly discuss two different definitions of "group dynamics."
Question 32
What are the specific differences between classical and operant conditioning?
Question 33
Describe Type A employee characteristics, behaviours.
Question 34
Identify what the roots of Classic Exchange theory are and what the theory proposes.
Question 35
All of the following are ways to use groups to enhance satisfaction and performance except
having groups charged with selection, training, and rewarding of members
distributing resources on a group rather than an individual basis
ensuring there is no intergroup rivalry
organizing work around intact groups
All of the above
2 points
Question 36
Explain the role of social persuasion as a source of information for self-efficacy.
Question 37
What the guidelines for progressive discipline are as explained in the text?
Question 38
Which of the following is a capability identified under the social cognitive theory that people use to initiate, regulate, and sustain their behavior?
Exclusion
Hindsight
Theoretical learning
Self-regulation
All of the above
2 points
Question 39
These studies gave the primary group the impetus toward a broader understanding as compared to what was initially limited to a socializing group.
The ERG theory
The Hawthorne studies
The Two-factor theory
The Hierarchy of Needs theory
None of the above
10 points
Question 40
Explain 4 of the factors that influence the degree to which organizations are more political rather than rational.
Question 41
What are 3 dysfunctions of groups and teams? Briefly define or explain each.
Question 42
Which of the following is characteristic of a team as compared to a work group?
The team's purpose is the same as the organization's
The team encourages open-ended, active problem-solving meetings
The team measures effectiveness indirectly
The team discusses, decides, and delegates
None of the above
10 points
Question 43
Paralanguage is viewed as including what 5 qualities among others?
Voice quality
Voice characteristics
Voice qualifier
Vocal segregates
2 points
Question 44
List 3 guidelines to help overcome the negative impact that organizational politics can have on the ethics of an organization.
Question 45
Briefly summarize the findings of the Ohio State Leadership studies.
2 points
Question 46
Pharmaceutical companies and manufacturers of health care products often lobby on issues such as healthcare reform and patent protection. What type of a political strategy are these companies following?
Constituency building strategy
Information strategy
Financial incentive strategy
Financial incentive strategy
None of the above
2 points
Question 47
Some of the research on contingency approaches to power shows that the greater the professional orientation of group members, the greater relative strength _____ power has in influencing them.
Expert
coercive
referent
information
None of the above
2 points
Question 48
According to Warren Bennis, one cannot be a great leader without great
charisma
influence
authority
followers
All of the above
2 points
Question 49
The strength and frequency of operant conditioned behaviors are determined mainly by the
achievements.
stimulus
contrasts
consequences
All of the above
2 points
Question 50
What are 4 of the competencies that are related to leadership effectiveness?
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*********
******** 1
** ***** ** ** ******** ** ******** organizational ******** a construct ******
** atheoretical
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** a physiological ******** capacity
None of *** above
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******** 2
**** *** quo harassment ** ********** with?
legitimate power
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information ******
referent ******
All ** *** ******
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******** 3
****** ******* Roosevelt *** Nelson ******* ***** *** ** ******** ******** of ***** **** ** leadership?
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Supportive
Authentic
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2 points
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******* explain Goleman's ********** ** emotional *************
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Question 6
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Question 8
**** ** *** key ** ***** ****** power?
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_________________power does not depend ** *** ************* with ****** *** rather ** the position or **** that *** ****** ******
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Question 19
The characteristics ** * punished person ******* ******* all ** *** following except:
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****** ******* optimism *********** style
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Briefly ******* *** different *********** ** "group dynamics"
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******** 39
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