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NU HRM2101 Final Exam 2015 (New) Perfect Answer

Question

Question 1

In order to be included in positive organizational behavior, a construct must:

be atheoretical

have reliable and valid measures

be traitlike

be a physiological resource capacity

None of the above

2 points

Question 2

Quid pro quo harassment is associated with?

legitimate power

coercive power

information power

referent power

All of the above

2 points

Question 3

Gandhi, Eleanor Roosevelt, and Nelson Mandela would all be striking examples of which type of leadership?

Participative

Supportive

Authentic

Democratic

None of the above

2 points

Question 4

Briefly explain Goleman's dimensions of emotional intelligence.

10 points

Question 5

Explain the role of personality traits and mood states in emotional processing.

Question 6

How can managers implement empowerment?

Question 7

According to Bowen and Lawler, which of the following statements is true regarding levels of empowerment?

Traditional production-line firms do not empower their employees.

Fairly substantial involvement is found in organizations that employ suggestion programs and quality circles.

Moderate involvement is found in organizations where jobs are designed so that employees can employ a variety of skills and have a great deal of autonomy.

High involvement is found in those organizations where personnel share information and work together to solve problems and complete tasks.

None of the above

10 points

Question 8

What is the key to using reward power?

2 points

Question 9

 What is a perfected theory of learning? Does such a theory exist?

Question 10

The Ohio State Study factors have been identified as being task or goal orientation and recognition of _____ and relationships.

group needs

organizational needs

organizational goals

individual needs

None of the above

2 points

Question 11

The strength and frequency of classically conditioned behaviors are determined mainly by the frequency of the eliciting:

achievements

stimulus

response

abilities.

All of the above

2 points

Question 12

How does Pathgoal differ from Fiedler’s contingency model?

Question 13

List the capabilities that people use to initiate, regulate, and sustain their behavior according to the social cognitive theory.

10 points

Question 14

Which of the following statements is true regarding PsyCap

It focuses on human capital i.e. knowledge, skills, abilities, and experience

It is a first-order core construct

It was found to be positively related to desired organizational citizenship behaviors

It was found to be more stable than recognized personality traits

None of the above

2 points

Question 15

Define psychological capital or PsyCap.

10 points

Question 16

Negative reinforcement _____ and _____ behavior by the threat of the use of an undesirable consequence or the termination or withdrawal of an undesirable consequence.

weakens; decreases

neutralizes; stops

strengthens; increases

subjugates; prevents

None of the above

2 points

Question 17

In which type of leadership, identified by the path-goal theory, does the leader ask for and use suggestions from associates but still makes the decision

Supportive leadership

Participative leadership

Directive leadership

Achievement-oriented leadership

None of the above

10 points

Question 18

_________________power does not depend on the relationships with others but rather on the position or role that the person holds.

Referent

Reward

Expert

Legitimate

None of the above

2 points

Question 19

The characteristics of a punished person usually include all of the following except:

permanently change for the better.

uptightness

anxiousness..

resentful of the punisher

None of the above

2 points

Question 20

Define, explain optimism explanatory style.

10 points

Question 21

Groups of people who work interdependently with shared purpose across space, time, and organization boundaries using technology to communicate and collaborate are called:

traditional collocated teams

same-location teams

face-to-face teams

virtual teams

None of the above

2 points

Question 22

Explain baseline measure as an O. B. Mod step.

Question 23

What are 4 informal roles found in work groups?

Question 24

Which among the following is a guideline prescribed by Lyubomirsky for developing and sustaining happiness?

Set moderate goals

Limit one's social connections

Live for the future

Practice gratitude

None of the above

10 points

Question 25

Which among the following statements is true regarding general self-efficacy?

It is highly variable depending on the task.

It is cognitively processed by the individual before any effort is expended.

It is like a personality trait.

It is a propinquity.

None of the above

2 points

Question 26

Describe 4 aspects that compare and contrast the differences between work groups and teams.

2 points

Question 27

If feedback includes the following: ready to be received, not understood, restates major points, and is reliable and valid, it is said to be?

Supportive

Objective

Effective

Valued

None of the above

2 points

Question 28

According to the overall contingency model of power, in order for the internalization process to work, the agent must have this type of power and be relevant.

Expert or legitimate power

Coercive or referent power

Expert or reward power

Legitimate or reward power

None of the above

2 points

Question 29

According to Kerr and Jermier's substitutes and neutralizers for leadership, which among the following can be considered as an organization characteristic that can substitute for instrumental leadership?

Formalization

Inflexibility

Leader physically isolated from subordinates

Low position power of leader

None of the above

2 points

Question 30

Define authentic leadership.

Question 31

Briefly discuss two different definitions of "group dynamics."

Question 32

What are the specific differences between classical and operant conditioning?

Question 33

Describe Type A employee characteristics, behaviours.

Question 34

Identify what the roots of Classic Exchange theory are and what the theory proposes.

Question 35

All of the following are ways to use groups to enhance satisfaction and performance except 

having groups charged with selection, training, and rewarding of members

distributing resources on a group rather than an individual basis

ensuring there is no intergroup rivalry

organizing work around intact groups

All of the above

2 points

Question 36

Explain the role of social persuasion as a source of information for self-efficacy.

Question 37

What the guidelines for progressive discipline are as explained in the text?

Question 38

Which of the following is a capability identified under the social cognitive theory that people use to initiate, regulate, and sustain their behavior?

Exclusion

Hindsight

Theoretical learning

Self-regulation

All of the above

2 points

Question 39

These studies gave the primary group the impetus toward a broader understanding as compared to what was initially limited to a socializing group.

The ERG theory

The Hawthorne studies

The Two-factor theory

The Hierarchy of Needs theory

None of the above

10 points

Question 40

Explain 4 of the factors that influence the degree to which organizations are more political rather than rational.

Question 41

What are 3 dysfunctions of groups and teams? Briefly define or explain each.

Question 42

Which of the following is characteristic of a team as compared to a work group?

The team's purpose is the same as the organization's

The team encourages open-ended, active problem-solving meetings

The team measures effectiveness indirectly

The team discusses, decides, and delegates

None of the above

10 points

Question 43

Paralanguage is viewed as including what 5 qualities among others?

Voice quality

Voice characteristics

Voice qualifier

Vocal segregates

2 points

Question 44

List 3 guidelines to help overcome the negative impact that organizational politics can have on the ethics of an organization.

Question 45

Briefly summarize the findings of the Ohio State Leadership studies.

2 points

Question 46

Pharmaceutical companies and manufacturers of health care products often lobby on issues such as healthcare reform and patent protection. What type of a political strategy are these companies following?

Constituency building strategy

Information strategy

Financial incentive strategy

Financial incentive strategy

None of the above

2 points

Question 47

Some of the research on contingency approaches to power shows that the greater the professional orientation of group members, the greater relative strength _____ power has in influencing them.

Expert

coercive

referent

information

None of the above

2 points

Question 48

According to Warren Bennis, one cannot be a great leader without great

charisma

influence

authority

followers

All of the above

2 points

Question 49

The strength and frequency of operant conditioned behaviors are determined mainly by the

achievements.

stimulus

contrasts

consequences

All of the above

2 points

Question 50

What are 4 of the competencies that are related to leadership effectiveness?

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