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One of your readings this week is Chapter 1, “Effective Business Communication.” On page 7 of that chapter, the following is noted:Business communication can be thought of as a problem solving a
One of your readings this week is Chapter 1, “Effective Business Communication.” On page 7 of that chapter, the following is noted:
Business communication can be thought of as a problem solving activity in which individuals may address the following questions:
- What is the problem or situation?
- What are some possible communication strategies?
- What is the best course of action?
- What is the best way to design the chosen message?
- What is the best way to deliver the message?
Please think of an example of a problem or situation in your workplace or your community. Then answer the following four questions with regard to that problem or situation. Post your answers to this discussion topic.
- What is the problem or situation?
- What are some possible communication strategies in notifying someone about the problem?
- What is the best course of action to take in solving the problem?
- What is the best way to communicate this problem to the relevant individuals?