Operational Issues to Address: 1. What is Sunset Grille's service concept? Evaluate their sustainability. 2. Describe demand variability from
Please read pdf case and answer questions with process and show steps, especially with calculations
Operational Issues to Address:1. What is Sunset Grille’s service concept? Evaluate their sustainability.2. Describe demand variability from seasonal effects as well as weekday and weekend effects.How does this variability affect the business?3. Suggest ways of better managing capacity, demand, and throughput:a) What is the seating to seating (table turnover) throughput time? How can this beimproved?b) Using Exhibit 6, what capacity is needed per hour during various peaks?c) Assuming that a qualified cook costs $17.00 per hour and can work on 2 meals at atime, and that other staff are $10.00 per hour, what staffing actions can be made toimprove capacity at peak periods and how would these actions affect gross profit? Howwould you adjust capacity in staffing in peak vs. slow periods and how would meals perhour change as a result?4. How would you improve facility layout & process flows?5. What is each additional customer worth in gross profit? Estimate how your proposals wouldindividually and collectively improve gross profit.
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