OPS 671 Week 6 Quiz (Perfect Answer)

1. Which of the following are examples of Goldratt’s Rules of Production Scheduling?

An hour saved at a bottleneck is a mirage

No bottlenecks govern throughput

Utilization and activation are the same

Balance flow, not capacity

2. According to the theory of constraints which of the following can be a CCR?

Product design

An employee

Factory layout

A customer

3. The Shingo approach to quality control depends on which of the following?

Use of statistically based approaches to quality control

Use of source inspection on 100% of the items produced

Extensive use of control charts

Use of a sophisticated method of acceptance sampling

4. Statistical Process Control (SPC) and data from the actual process to statistically monitor the process over time are employed during which step of the DMAIC cycle?

Define

Control

Improve

Measure

5. According to the theory of constraints, which of the following is an OPERATIONAL measurement that can be used to measure the firm's ability to make money?

Operating revenue

Unit cost

Inventory

Net Profit

6. The DMAIC cycle of Six Sigma is similar to which of the following quality management topics?

External benchmarking

ISO 9000

SERQUAL

Continuous improvement

7. The Shingo system of quality control relies heavily on failsafe procedures or devices called what?

Checklists

DPMO’s

CTQs

Pokay-okes

8. Identifying critical to quality characteristics (CTQs) takes place in which step of the DMAIC methodology?

Analyze

Define

Improve

Measure

9. According to the theory of constraints which of the following is a FINANCIAL measurement that can be used to measure the firm's ability to make money?

Sales

Cash flow

Inventory

Operating expenses

10. Goldratt’s theory of constraints (TOC) could be restated using which of the following?

A system with constraints will not be able to achieve its goals

Any system is limited in achieving more of its goals by a very small number of constraints

A system constraint cannot be identified and thus cannot be improved

Continuous adjustments after a constraint problem is solved will cause more problems

11. The idea that statistical methods of quality control, including six sigma, does not prevent defects, is central to what alternative quality system?

SQC methods

Deming PDCA cycle

DMAIC cycle

Shingo System

12. A bottleneck in a manufacturing process may be targeted and eliminated by employing which of the following?

Install more efficient equipment where capacity is less than the demand

Increase labor equally throughout the system

Increase the capacity of a non bottleneck resource

Increase the idle time of a capacity constrained resource in the system

13. Which of the following is a focusing step of Dr. Eli Goldratt's theory of constraints?

Do not modify a process after improvement of a constraint is achieved.

Isolate constraints to reduce the constraint’s capacity.

Align the whole system to support processes prior to the constraint.

Identify system constraints that prevent the system from achieving its goal

14. According to Goldratt, which of the following is defined as “any resource whose capacity is less than the demand placed on it”?

Bottleneck resource

Buffer resource

Non bottleneck resource

Capacity constrained resource

15. According to the theory of constraints, which of the following would be included in the Throughput operational measurement?

Raw materials

Work in process

Finished goods

Goods sold

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