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QUESTION

Organisational Psy

AL Pte Ltd is an accountancy firm which provides a variety of corporate taxation services to

companies in the public and private sector. Due to complex changes in the new economy, AL

Pte Ltd decided to do a thorough review of the job functions within the company to ensure

their relevance. One important task that has been identified is to conduct a job analysis for the

crucial position of Accounts Director, whose main responsibility is to supervise and manage a

team of accountants. AL Pte Ltd has engaged you as an organisational psychologist to

conduct a job analysis for this position. Compare and contrast Critical Incident Technique

(CIT), Functional Job Analysis (FJA) and Position Analysis Questionnaire (PAQ). Illustrate

and show how each method of job analysis can be used to conduct a job analysis for

Accounts Director, and justify which one - CIT, FJA or PAQ - is the best method that AL Pte

Ltd should use

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