Organizational Communication

For this assignment, Based on the attached article The Conflict  over Conflict management you will need to accurately identify the article’s premise, significant points in support of the premise, and the significance of those points to the course and/or the field. You need to present an insightful and thorough analysis BBA 2026, Organizational Communication 3 of the article with strong arguments and evidence. Your interpretation will need to be both reasonable and compelling. You will need to apply course concepts in your analysis. As you write the review, be certain to analyze the type of conflict discussed in the article. Use the classifications discussed in the Unit III Lesson (Rahim’s functional outcomes and Rahim’s dysfunctional outcomes) in your analysis. Be certain to suggest communication techniques to manage functional conflict or, alternately, communication techniques to resolve dysfunctional conflict. Along with the article being reviewed, you will need to reference at least two peer-reviewed sources. Use the standard five-paragraph format (introduction/body/conclusion). APA format should be used. The critical review should be a minimum of two pages in length. Content, organization, and grammar/mechanics will be evaluated.

Rahim’s Functional Outcomes

1.Conflict may stimulate innovation, creativity, and growth.

2.Organizational decision-making may be improved.

3.Alternative solutions to a problem may be found.

4.Conflict may lead to synergistic solutions to common problems.

5.Individual and group performances may be enhanced.

6.Individuals and groups may be forced to search for new

approaches.

7.Individuals and groups may be required to articulate and clarify

their positions.

Rahim’s Dysfunctional Outcomes

1.Conflicts may cause job stress, burnout, and dissatisfaction.

2.Communication between individuals and groups may be reduced.

3.A climate of distrust and suspicion can be developed.

4.Relationships may be damaged.

5.Job performance may be reduced.

6.Resistance to change can increase.

7.Organizational commitment and loyalty may be affected.