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QUESTION

Over recent years, a number of key challenges have become very significant to Operations Managers. Six of these concepts are:

Over recent years, a number of key challenges have become very significant to Operations Managers. Six of these concepts are:

  • Changing Technologies
  • Continued Globalization of markets including 1st and 2nd world entrants.
  • Changing customer expectations
  • Changing job designs
  • Quality management
  • Global manufacturing

Your task is to:

1. Identify a business you think is interesting and briefly discuss how each of the above challenges might impact that business in the future.

2. Choose a minimum of three of the following areas of Operations Management that you think are likely to most impact the success of your chosen business and justify your selection of each.

Goods and Service design

Process Selection, Design and Analysis

Facility and Work Design

Supply Chain Design

Capacity Management

Managing Inventories

Resource Management

Quality Management

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