Part 1 Discussion - Quality Improvements in Healthcare Based on Chapter 12 of the textbook, Applying Quality Management in Healthcare: A Systems Approach, Fifth Edition By Patrice L. Spath ISBN: 978-1

Part 1

Discussion - Quality Improvements in Healthcare

Based on Chapter 12 of the textbook,

Applying Quality Management in Healthcare: A Systems Approach, Fifth

Edition

By Patrice L. Spath

ISBN: 978-1-64055-277-7

• Explain what quality management means to be most successful when it is a “bottom-up team" activity.

Part 2 

Describe a PDSA cycle you perform in your personal or professional life. You must include the answers to these three improvement questions: https://youtu.be/_-ceS9Ta820

• What am I trying to accomplish?

=Write a short (one or two sentences) general statement describing your goal.

• How will I know the change is an improvement?

=Identify one numerical target for this improvement cycle, including the expected time frame for achieving the target

• What change can I make that will result in improvement?

=Describe one small process change you can implement and measure.

2. Based on the textbook, Chapter 12:

• Describe the role of managers throughout the course of an improvement project