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QUESTION

Part A: (10 points) An analyst needs an organized method for collecting facts. Some systems analysts will frequently jump right into interviews. They...

Part A: (10 points)

An analyst needs an organized method for collecting facts. Some systems analysts will frequently jump right into interviews. They believe, “Go to the people. That’s where the real facts are!” Wrong! This approach fails to recognize an important fact of life: People must complete their day-to-day jobs. You may be thinking, “But I thought you’ve been seen saying that the system is for people and that direct end user involvement in systems development is essential. Aren’t you contradicting yourselves?”

Write a paragraph to offer your opinion on the issue described in the above statement.

*** For this question, please limit you response to a maximum of one page.

Part B: (10 points)

Given that you can use all seven information-gathering techniques: (1) investigation, (2) build prototypes, (3) conduct interviews and discussion with users, (4) observe the work environment and document business processes, (5) distribute and collect questionnaires, (6) review existing reports, forms, procedure descriptions, and databases, and (7) conduct joint application design (JAD) sessions.

Using all of these seven techniques, propose a general step-by-step strategy (which technique goes first and which technique goes next) to discover information system requirements and provide an explanation of your strategy decision.

*** For this question, please limit you response to a maximum of one page.

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