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QUESTION

Patients visit a doctor in accordance with a Poisson process at the rate of 8 per hour, and the time doctor takes to examine any patient is...

Patients visit a doctor in accordance with a Poisson process at the rate of 8 per hour, and the time doctor takes to examine any patient is exponential with mean 6 minutes. All arriving patients attended by the doctor. The expected total time spent (including the service time) by any patient who visits the doctor is given by 

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