Please answer the following question based on the Chaildini lecture. You have just done a favor for a person that you would like to influence in the...

Please answer the following question based on the Chaildini lecture.

1. You have just done a favor for a person that you would like to influence in the future. The person calls

you and says "Thank you very much".

a) What do you say?

b) What reason from theory, does Chaildini advocate this response?

2. You are responsible for incresasing the number of phone calls your firm gets in response to an infomercial. Currently the infomercial ends with saying "Operators are waiting, please call now". Please, by adding and changing a few words, rewrite this statement in a way that is likely to increase the number of calls received

AND please describe the conceptual/theoretical reason why Chaildini recommends this response.