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QUESTION

Please answer the following questions Case 3:

Please answer the following questions Case 3: Patient Flow at Brigham and Women’s Hospital (A)•Why do you think that several people didn’t follow the official procedure for requesting ICU beds that day? Do you think this is a big problem? Why or why not? •In Exhibit 6, analyze the chain of e-mails including Dr. Rogers’ original email. What do these emails show about Brigham and Women’s Hospital’s organizational climate for learning from mistakes? As Chief Medical Officer for the hospital, how would you respond o the situation? •What would you recommend that the hospital do to improve patient flow to the ICUs?

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