Please write on this. 1. How do you define quality of care?

Please write on this.

1. How do you define quality of care?

2. What factors can you control, as a manager, for your staff to provide high-quality care (which factors are internal and which are external)?

3. If an organization is deciding between several quality management programs which would you recommend and why?

For Maximum Score - must respond to all 3 questions.