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questions (The answers from ppt) 1 week
(Ch. 11-19)
- Product Life Cycles and Changes to the Marketing Mix
- Product Adopters (consumer types)
- Brand Equity Pyramid (Hierarchy)
- Branding
- Uniqueness of Services Marketing
- Evaluation of Services and RATER
- Customer contact or Service audit
- Service Marketing Mix
- Pricing Equation
- Forms of Competition
- Break Even Point Calculation
- Various approaches to pricing
- Mark-up and Margin Calculation
- Value-Add Functions of Channels
- Supply Chain Management
- Breadth-Depth of Retail
- Retail Positioning
- Promotional Mix (Mass and Customized)
- Push and Pull Promotions
- Sales Promotions (Consumer and Trade)
- Personal Selling and Sales Funnels
- Strategic Marketing Process & Goals Setting