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Process Management and Change: Discuss the attention given to process management in your organization.
Process Management and Change:
- Discuss the attention given to process management in your organization. Discuss a process that has improved the quality of service provided to internal or external stakeholders.
- How does your organization handle change requests? In other words, what's the process used to evaluate changes required by the customer to a current project? What's the role of the change control board (CCB)? Do you have a CCB?
- The "As-Is, Could-Be, and To-Be Process Diagram", discuss your understanding of this diagram by using an example.