Provide a 8 pages analysis while answering the following question: Service and Service Sector. Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is required

Provide a 8 pages analysis while answering the following question: Service and Service Sector. Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is required. In today’s economic environment each and every country give special attention to the service sector as the sector makes a significant contribution to the GDP of the country’s economy.

Services are not similar to the products. There are some unique characteristics that distinguish services from products. Intangibility, inseparability, perishability, heterogeneity, and lack of ownership are some of the typical characteristics of a service. Each of these characteristics is explained below.

Unlike any product, a service is intangible in nature. Services cannot be tasted, seen, felt, or touched. As a result, it becomes very difficult to compare and evaluate them. Customers of service actually purchase experiences (e.g. restaurant ambiance, hotel environment), benefits and memories.

Services cannot be separated from its provider. When the receptionist of a hotel attending a customer or a restaurant boy is serving foods to its customers then the service is actually attached to them. This is why it is very important for the companies to hire the right candidate so that service is properly provided to the customers.

Another crucial characteristic of the service is that it is perishable. Services cannot be stored. In the case of service production and consumption occur simultaneously. For example, it is simply not possible to store experience of taking dinner at a three-star restaurant and enjoy the same on the next day (Reisinger, 2009).

Services are provided by the people. Since two people cannot be the same in terms of their attitude and behavior, services provided by them are also likely to be different. It is very much possible that a particular query will be answered differently by different people. However, this difference can be reduced through standard-setting, training, and proper quality assurance policy.

Consumers of any service are only able to access that service, but they cannot gain ownership of the same. Transactions are made in order to access the service, not to own the service. Customers of a hotel enjoy the service of hotel boys, but they cannot own that service as they have to pay again to enjoy that service on the next day.