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QUESTION

Psychology

Change is usually positive, but it can also be difficult to embrace at times.  Employees can be resistant to change, while managers may feel that it is necessary for organizational stability.  Discuss the challenge of change as it relates to health care organizations.  What is the overall impact of change on the organization, its employees, and its constituents, and what role does the manager play as an agent of change?  In addition to responding to these questions, review the examples of successful change in your textbook and choose two examples to discuss in greater detail.  What did you learn from these examples?  In each case, how did the individuals overcome the barriers to change, and what were the resulting benefits?

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