Public Relation research (look down)

my research is about public relation

my topic is effective crises and reputation management around the world

the research must include cover page, abstract, introduction, body (the biggest part), recommendation, conclusion, at least 20 references.

I want 18 pages without cover page or reference pages.

my class is Public Relation. be aware of that.

If the work does not follow the rules, I will not accept the work.