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QUESTION

Quality control audit

You are the Executive Housekeeper for an 800-room high-end hotel in New York City. You saw a news report about undercover reporters checking into hotel rooms and testing the rooms for cleanliness. You want to evaluate your housekeeping department to make sure your housekeepers are meeting hotel standards for cleanliness.

Evaluate your quality control program in the housekeeping department in 300-350 words. And Describe how your program will impact the hotel's profit margins

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