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Quality function deployment (qfd): starts with studying and listening to customers. is a place where the quality assurance function is housed. fills the house of quality matrix with the designer's asp

Quality function deployment (qfd): starts with studying and listening to customers. is a place where the quality assurance function is housed. fills the house of quality matrix with the designer's aspirations for the product. is a manufacturing function aimed at lowering cost by reducing the portion of rejected units. is another term for value engineering.

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