Question 1 A general management planning process includes: - A general management planning process includes - determining strategic goals of the...

Question 1

A general management planning process includes:

- A general management planning process includes

- determining strategic goals of the organization.

- establishing a hierarchy of business unit goals beneath the strategic goals aimed at accomplishing the strategic goals of the organization.

- establishing policies and procedures intended to guide employees to do their jobs in a manner consistent with the established plan and goals.

- All of the above

Question 2

An auto manufacturer began a company-wide strategy to improve product quality and customer satisfaction. Recent reports show that company's product recalls for the first half of the year are higher than for the entire previous year. The company explains that the figures support the corporate commitment to quality and satisfaction. Which step of the strategic management process is the company currently dealing with?

- perform external and internal audits

-define the business and its mission

- translate the mission into strategic goals

- formulate a strategy

- evaluate performance

Question 3

Human Resource audits involve:

- reviewing functions within the responsibilities of the Human Resource unit.

- ensuring that the organization is adhering to government regulations.

- ensuring that the organization is adhering to its own policies.

- all of the above.

- none of the above.

Question 4

Strategic human resource management tools include all except:

- Strategic human resource management tools include all except

- strategic maps

- human resource score cards

- competency models

- digital dash boards

- No answer text provided.

Question 5

SWOT is an acronym for _____________________. SWOT is an acronym for _____________________.

- success will overcome threats

- strengths, weaknesses, opportunities, and threats

- strategic worldwide opportunities terms

- system-wide organizational tactics

- none of the above

Question 6

The purpose of a strategic plan is to identify ways to create or maintain a(n)_______________.

- differential advantage

- competitive advantage

- instrumental advantage

- success factor

- all of the above

Question 7

The sales director at WebMD is developing goals regarding sales revenue targets and the number of new medical-related content providers like hospitals and physician groups it must sign up per year. Which step of the strategic management process is WebMD working on?

- perform external and internal audits

- define the business and its mission

- translate the mission into strategic goals

- formulate a strategy

- implement a strategy

Question 8

What does a company's functional-level strategy identify?

-how to build and strengthen the organization's long-term competitive position in the marketplace

- the portfolio of businesses that comprise the company

- the broad activities that each department will pursue in order to help the organization attain its competitive goals

- the possibility of becoming a low-cost leader

Question 9

Which of the following statements about employee engagement are true?

- Employee engagement is being psychologically connect to and committed to getting the job done

- Employee engagement drives performance

- Employee engagement drives productivity

- Managers use human resource activities to improve employee engagement

- All of the above

Question 10

The strategic management process does not include?

- Strategic planning

- Strategic execution

- Strategic staffing

- Strategic evaluation