Question 15 A (Critical To-CT) flow down is a graphic tool that can be used in problem solving to get to the potential root cause of a problem under...

Question 15

A (Critical To-CT) flow down is a graphic tool that can be used in problem solving to get to the potential root cause of a problem under investigation 

Select one:

True

False

Question 16

Repeatability is a component of a gauge R&R study that indicates how well the gauge itself is able to measure consistently over time 

Select one:

True

False

Question 17

The cost of quality process covers all aspects of quality except customer complaints 

Select one:

True

False

Question 18

The Linearity component of a gauge R&R study indicates the measurement is not true and/or consistent across the range of the gauge 

Select one:

True

False

Question 19

The improve phase of DMAIC is when all the data is collected to be studied

Select one:

True

False

Question 20

Sampling a population is not a good method to determine the real the populations data set

Select one:

True

False

Question 21

The Cpk from a process capability study show the ________ of the distribution within the specification limits 

Select one:

a. Stability

b. Variability

c. Position

d. None of the above

Question 22

For a gauge R&R study the gauge must follow the "10 bucket rule" which indicates that it must be capable of reading to 10 times the dimension under study 

Select one:

True

False

Question 23

It is better to have higher prevention costs to offset all other types of quality cost

Select one:

True

False

Question 24

Frequency Distribution Diagram is another name for a:

Select one:

a. Fishbone Diagram

b. Scatter Diagram

c. Pareto Chart

d. Histogram

Question 25

FMEA is a tool to deal with potential product failures.

Select one:

True

False

Question 26

Attributes data are something resulting from measurement.

Select one:

True

False

Question 27

When starting an analysis of a problem a tool to start the analysis with is ______________

Select one:

a. a Fish bone chart

b. a Pareto Chart

c. a Process Capability study

d. all of the above

Question 28

Internal failure cost should have a high focus as they are a direct result of what is shipped to your customer 

Select one:

True

False

Question 29

Brainstorming is a tool used in six sigma that is very useful for all aspects of problem solving 

Select one:

True

False

Question 30

When analyzing a problem using the six sigma process a team with multiple skills will ensure with a high confidence level that you have the right set of data for corrective action 

Select one:

True

False

Question 31

Top management has to lead, and be actively involved in, the implementation, and its role must not be delegated.

Select one:

True

False

Question 32

In order for total quality to be implemented into an organization, top management must have an unwavering and unquestioned commitment to TQM.

Select one:

True

False

Question 33

A graphic representation of a process is called a Flowchart.

Select one:

True

False

Question 34

The define step in six sigma is very important in that an incorrect focus here will lead to unnecessary work and possible incorrect root cause found 

Select one:

True

False

Question 35

The Cpk represents the short term conditions of a process while the Ppk represents the long term condition of the process

Select one:

True

False

Question 36

The six sigma process has a main focus on reducing ___________ within the process under study 

Select one:

a. Variability

b. precision

c. the identity of the poor operators causing the problem

d. none of the above

Question 37

How does a six sigma black belt or green belt add value to a process analysis 

Select one:

a. By providing the tools of statistics to the problem analysis with a teams help

b. by running the team since he/she know more than them

c. None of the above

d. By running the process study and giving the answer to the management

Question 38

External failure costs include all failure costs that occur in a production facility 

Select one:

True

False

Question 39

Reproducibility in a gauge R&R study is the component that identifies the difference in operator variability while doing the measurements on the parts selected for the trial 

Select one:

True

False

Question 40

The Cp component of a process capability indicates the spread of the distribution within the specifications and does not show the location of the distribution within the specification limits 

Select one:

True

False

Question 41

Which of the following is an example of attribute data?

Select one:

a. Weight

b. Accepted/rejected

c. Voltage

d. Dimensions

Question 42

A Pareto diagram is not very useful as a starting point during a problem solving exercise

Select one:

True

False

Question 43

In an FMEA study The RPN number is found by multiplying the individual numbers found for severity, occurence and detection as shown here (S x O x D)

Select one:

True

False

Question 44

When using a control chart to monitor a process there are ________________ that

indicate a process is out of control 

Select one:

a. Multiple conditions

b. only one condition

c. no conditions

d. none of the above

Question 45

Dispersion of a normal distribution is identified using the range of the distribution and the average of the distribution

Select one:

True

False

Question 46

Infrastructure that supports total quality includes:

Select one:

a. An awards and recognition program designed to reward total quality activity and behavior

b. Documented procedures for all key processes

c. All of the above

d. An organizational structure that facilitate cross functional communication

Question 47

The primary inhibitor of empowerment is:

a. The Wohcao Syndrome

b. Resistance from employees and unions

c. Human nature's resistance to change.

d. Resistance from management.