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Question: For this assessment you will need to perform the following tasks based on the below scenario. These tasks will need to be completed and...
Question:For this assessment you will need to perform the following tasks based on the below scenario. These tasks will need to be completed and submitted in a professional, word processed, format.
Scenario:
Mojo Ba is a chain of restaurants located in Melbourne and NSW and Queensland, Australia. Provide high quality of fine food and beverages. In total it has 5 restaurants of which one in Melbourne two are in Sydney and two in Brisbane. Each restaurant has 10-15 staff which includes kitchen and front team. Head office is based at 101 Bourke Street Docland's, Melbourne.
The company is planning to launch new menu, increase market share by 10% every year and implement an online reservation system by July this year.
As an operation manager you are required to conduct a Staff meeting at head office on next Monday at 11am to discuss the plan with all the restaurants managers and other key personal.
Part A-Please address the following:
· Develop the meeting agenda in line with its purpose.
· Develop a meeting notice and send it to all the participants as per the organisational procedures thorough an email.
· Identify the style and structure of the meeting.
· List out all the meeting arrangements as per the meeting requirements.
· Methods and timelines for despatching meeting papers to all participants
Part B Now you are required to chair the meeting as per the organisational, legal and ethical requirements and address the following:
· Prepare meeting minutes as per the format and other requirements.
· How would you ensure the meeting is focussed and time efficient?
· How would you ensure meeting facilitation enables participation, discussion, problem solving and resolution of issues?
· Brief minute taker on the method of recording minutes in accordance with organisational requirments.
Part C-Now you are required to check transcribed meetings notes to ensure a correct formatting and other requirements- use the below template:
Evaluation form
Candidate name:
Question Strongly Agree Agree Disagree
The chairperson Cleary explained the meeting purpose and the expected outcome
I was provided with a list of attendees and their roles prior to the meeting
I was provided with a copy of minute template to use and record meeting discussion
It was clear to me what was expected
The chairperson explained the organisational requirements/convention for recording minutes
Meeting minutes refs accuracy, correct formatting and are as per the organisational requirements
General Feedback regarding the information you were provided for taking minutes:
· List two methods of distributing and two methods of string meeting minutes for the meeting you have conducted above
· Report outcome of the meeting
Report outcome of the meeting
Meeting topics
Agreed upon/action plan
Person responsible
Time
Useful templates
Agenda Template
Company Name:
Meeting Name;
Date:
Time:
Chairperson:
Location:
Attendance requested
Name
Position
Agenda
Topic Presenter Name Allocated time
Please bring:
Meeting Notice Template
Notice of Meeting
Date:
Time:
Place:
Dear Staff
We are going to conduct ( meeting name ) on ( meeting date ) at ( meeting time ) to discuss the following ( meeting purpose ).
Please confirm your attendance by (date) to head office by sending a reply email at (email address)
Your Name
(Operations Manager)
Meeting requirements form
Required item Description Status
Meeting papers
Required tools and equipment's
Refreshments/catering requirements
Participants accommodation and transportation
Special needs of attendees
Legal and ethical requirements and conventions
Stationary requirements
Meeting minutes Template
Meeting Minutes - ( Company Nama )
--------------------------------------------------------------------------------------------------------------------------------------
Location:
Date:
Time:
Chairperson:
--------------------------------------------------------------------------------------------------------------------------------------
Attendance (Name of participants)
Apologies:
Agenda Items:
Agenda Item Presenter Name Time
1.
2.
3.
Action Items
Item Description Responsible Due Date
1.
2.
3.
Other Notes (other important details during the meeting can be entered here).
Meeting adjourned: