QuizNote: It is recommended that you save your response as you complete each question.Question 1 (1 point) The act that places controls on labor unions and the relationships between unions and their

Quiz

Note: It is recommended that you save your response as you complete each question.

Question 1 (1 point)

The act that places controls on labor unions and the relationships between unions and their members

Question 1 options:

A) 

Fair Labor Standards Act

B) 

Labor–Management Reporting and Disclosure Act

C) 

Equal Pay Act

D) 

Civil Rights Act

Question 2 (1 point)

Liability for discrimination

Question 2 options:

A) 

is limited to males

B) 

can not be applied in hospitals

C) 

is very easy to prove

D) 

can be applied in situations in which discriminatory practices can affect the ability of a nonemployee to obtain a job with a third party

Question 3 (1 point)

A whistleblower

Question 3 options:

A) 

 is one who reveals wrongdoing by employees (e.g., those who take extra coffee breaks)

B) 

is one who reveals wrongdoing (e.g., financial improprieties) within the organization

C) 

is one who reveals financial responsibilities that are within the law and ethical standards required of organizations

D) 

reports managers for harassment to the local newspaper

Question 4 (1 point)

Employers have a responsibility to

Question 4 options:

A) 

treat employees with dignity and respect

B) 

 intimidate employees in the workplace

C) 

abuse employees

D) 

communicate veiled threats to employees in the workplace

Question 5 (1 point)

Healthcare professionals have a clear legal and moral obligation to

Question 5 options:

A) 

provide confidential information with any hospital employee that requests it

B) 

adhere to the organization’s privacy and confidentiality policies

C) 

share confidential information with their families

D) 

share confidential information with their volunteers

Question 6 (1 point)

Dr. Gray has applied for medical staff privileges at your hospital. What database would you research to determine if he has been denied medical staff privileges at another hospital?

Question 6 options:

A) 

State Administrative Data Bank

B) 

MEDPAR file

C) 

National Practitioner Data Bank

D) 

Healthcare Integrity and Protection Data Bank

Question 7 (1 point)

Which statement is true about when a family member can be provided with PHI?

Question 7 options:

A) 

The family member is directly involved in the patient's care.

B) 

The family member is a health care professional.

C) 

The patient's mother can always receive PHI on their child.

D) 

The family member lives out of town and cannot come to the facility to check on the patient.

Question 8 (1 point)

Keith is director at a medical center that includes a daycare center and has several employees who have young children. He knows that it is important to be familiar with the provisions of the Family Medical Leave Act (FMLA), which includes all the following provisions EXCEPT

Question 8 options:

A) 

that it provides up to 12 weeks of unpaid leave annually.

B) 

that both men and women qualify under the FMLA.

C) 

that it covers leave to care for a spouse, child, or parent.

D) 

ensuring any job the employee is qualified for upon return.

Question 9 (1 point)

Example/s of intentional tort(s)

Question 9 options:

A) 

battery, negligence                             

B) 

invasion of privacy, malpractice                            

C) 

battery, slander

D) 

negligence

Question 10 (1 point)

Emma Grace is a transcriptionist. Her productivity level, as determined by line count per day, has dropped significantly over the past 2 weeks. As a result, there is a backlog in transcription of history and physical reports and surgical reports. Several doctors and the operating room supervisor have complained. An appropriate initial course of action for the Supervisor of Transcription is to

Question 10 options:

A) 

fire the transcriptionist immediately.

B) 

suspend the transcriptionist without pay for 3 days.

C) 

counsel the transcriptionist privately.

D) 

refer the matter to the Human Resources Department.

Question 11 (1 point)

Puget Sound Health System has set hiring goals and taken steps to guarantee equal employment opportunities for members of protected groups (e.g., American Indians, veterans, etc.). It is complying with

Question 11 options:

A) 

Civil Rights Act.

B) 

Minority Hiring Act.

C) 

Equal Pay Act.

D) 

Affirmative Action.

Question 12 (1 point)

Professional liability policies vary in

Question 12 options:

A) 

periodically vary in coverage exclusions for home insurance

B) 

broadness and exclusions from coverage, as well as, the company’s interpretation of the language of the contract

C) 

interpretations a company places on the language of the contract is based on the company’s for-profit or non-profit status

D) 

exclusions from coverage but not in scope of coverage

Question 13 (1 point)

Federal laws generally take precedence over state laws

Question 13 options:

A) 

when there is a conflict between the state and the federal laws, state laws are applicable when state regulations are more rigid than federal legislation

B) 

when there is a conflict between the state and the federal laws, state laws are not applicable when state regulations are more rigid than federal legislation

C) 

when there is a conflict between the state and the federal laws, state laws are applicable when state regulations are more rigid than federal legislation, an arbitrator must decide which law should take precedence

D) 

state laws always take precedence over federal laws

Question 14 (1 point)

Yanique is the new administrator at a mental health facility. She discovers that one of her staff members has shared her password with a coworker. This action violates policies and procedures and is the first occasion of difficulty with this employee. Disciplinary action should be taken by

Question 14 options:

A) 

referring the action to Human Resources.

B) 

waiting for another occurrence to act.

C) 

immediately dismissing the employee.

D) 

asking for guidance from Human Resources and then acting.

Question 15 (1 point)

The process of structuring or restructuring the health care system in terms of financing, purchasing, delivering, measuring, and documenting a broad range of health care services and products is generally referred to as

Question 15 options:

A) 

group practice

B) 

managed care

C) 

preferred provider organization

D) 

vertically integrated delivery system

Question 16 (1 point)

A process whereby a third-party payer evaluates the medical necessity of a course of treatment

Question 16 options:

A) 

nursing review

B) 

management review

C) 

utilization review

D) 

quality review

Question 17 (1 point)

Whenever a managed care organization possesses significant market share

Question 17 options:

A) 

antitrust implications can arise

B) 

greed can falter

C) 

malpractice is likely to occur

D) 

corporate liability is likely to occur

Question 18 (1 point)

Rachel's work performance has diminished over the last 2 weeks. In addition, she has uncharacteristic mood swings and has exhibited difficulty concentrating. She is also having difficulties with tardiness and attendance. As her supervisor, you meet with Rachel to discuss your concerns. She reveals that she is struggling financially. What action should you take?

Question 18 options:

A) 

Terminate her.

B) 

Refer her to the Employee Assistance Program.

C) 

Assure her that as long as she can perform her job acceptably, her personal life is none of your concern.

D) 

Put her on probation

Question 19 (1 point)

When analyzing discipline problems, which of the following should be considered?

Question 19 options:

A) 

the prior performance of the employee in question

B) 

the prior performance of the employee in question

C) 

the seriousness of the problem

D) 

all answers apply.

Question 20 (1 point)

The National Labor Relations Act (NLRA), which serves as the foundation for U.S. labor laws and collective bargaining, is also known as

Question 20 options:

A) 

the Wagner Act.

B) 

the Fair Labor Standards Act.

C) 

the Family and Medical Leave Act.

D) 

the Equal Pay Act.

Question 21 (1 point)

A pharmacist who submits Medicaid claims for reimbursement of brand name drugs when less expensive generic drugs were actually dispensed has committed the crime of:

Question 21 options:

A) 

Product's liability

B) 

Perjury

C) 

Fraud

D) 

Criminal negligence

Question 22 (1 point)

Unlike binding arbitration, the decision of a screening panel is

Question 22 options:

A) 

not arbitrary and is not imposed as a condition precedent to trial

B) 

conducted in lieu of a trial

C) 

not binding and is imposed as a condition precedent to trial, whereas arbitration is conducted in lieu of a trial

D) 

binding and is imposed as a condition precedent to trial

Question 23 (1 point)

The doctrine that provides that a court can hold a person causing an injury, concurrently with another person, equally liable for the entire judgment awarded is

Question 23 options:

A) 

joint and several liability

B) 

respondent superior

C) 

no-fault

D) 

independent contractor

Question 24 (1 point)

Valuable components of a risk management program include

Question 24 options:

A) 

sympathetic care after accidental injury to a patient

B) 

preparation of incident reports

C) 

prompt identification and investigation of specific incidents of patient injuries and, when possible, intervention and the training and education of employees and clinicians to assist in reducing exposure

D) 

definition of the cause of each incident

Question 25 (1 point)

Continuous quality improvement is an approach to

Question 25 options:

A) 

improving the quality of care on a continuing basis 

B) 

reducing quality while increasing the number of patients attended to 

C) 

long term care management 

D) 

peer review

Question 26 (1 point)

The ultimate successes of Continuous Quality Improvement requires commitment by the

Question 26 options:

A) 

organization’s leadership

B) 

administration and governing body

C) 

medical staff and nursing staff

D) 

at every level of the organization organization.

Question 27 (1 point)

Mandatory requirements for participation in The Joint Commission’s accreditation program

Question 27 options:

A) 

National Quality Forum

B) 

National Patient Safety Goals Quality Task Force

C) 

Advisory Commission

D) 

National Committee on QualityAssurance

Question 28 (1 point)

The Leapfrog Group and its members work together to

Question 28 options:

A) 

promote improvements in the safe delivery of health care by collecting and providing healthcare consumers with the necessary information to make informed health care decisions

B) 

increase preventable medical mistakes and reduce the quality and affordability of health care

C) 

promote improvements in the safe delivery of health care

D) 

collecting and providing healthcare consumers with the necessary information to make health uninformed care decisions

Question 29 (1 point)

The most widely discussed and debated unique patient identifier is the

Question 29 options:

A) 

Unique Physician Identification Number (UPIN).

B) 

patient's social security number.

C) 

patient's date of birth.

D) 

patient's first and last names.

Question 30 (1 point)

The Occupational Safety and Health Act of 1970, the Americans with Disability Act, and the Vocational Rehabilitation Act are all federal legislation designed to

Question 30 options:

A) 

keep the workplace safe and accessible to all employees and customers.

B) 

prevent sexual harassment.

C) 

protect child labor.

D) 

ensure equal pay for equal work.

Question 31 (1 point)

Ty Ngynn is Assistant Director in Information Services. He has made an appointment with the Director of Human Resources to discuss his recent trip to the state HIM meeting with his Director, Wendy Richards. During the trip, Wendy repeatedly asked Ty to her room, suggesting they work on new plans for the department. When Ty declined, Wendy suggested it might not be worthwhile for him to attend future state meetings. The HR Director should

Question 31 options:

A) 

explain that off-site events are outside the scope of the HR Department.

B) 

explain that it is the Director's right to select who attends professional meetings.

C) 

provide Ty with additional training on resisting unwanted advances.

D) 

take the complaint seriously and begin a sexual harassment investigation.

Question 32 (1 point)

Which of the following employees is exempt under the Fair Labor Standards Act?

Question 32 options:

A) 

an health care administrator who manages a department and is involved with planning and decision-making activities 90% of the time

B) 

the department secretary who spends 100% of her time performing clerical duties for the Director of Health Information Services

C) 

an RHIA who performs record analysis and coding 90% of the time and who supervises three employees

D) 

a file clerk who spends 100% of the time on filing activities

Question 33 (1 point)

An amendment to the Civil Rights Act of 1964 that extends the 180-day statute of limitations previously applied to the filing of an equal-pay lawsuit refers to the

Question 33 options:

A) 

Americans with Disabilities Act.

B) 

Lilly Ledbetter Fair Pay Act.

C) 

Age Discrimination in Employment Act.

D) 

Family and Medical Leave Act.

Question 34 (1 point)

You work in a unionized organization and have filed a grievance. Which of the following will most likely take place?

Question 34 options:

A) 

The facility policies and procedures for prompt and fair action on any grievance will be followed.

B) 

The time from complaint to resolution should be no longer than 90 days.

C) 

The grievance procedure regulations stipulated in the union contract will be followed.

D) 

You can be terminated for registering a grievance.

Question 35 (1 point)

One of your new employees has just completed orientation, receiving basic HIPAA training. You are now providing more specific training related to her job. She asks whether the information she provided during the hiring process, as well as benefits claims, are also protected under HIPAA. Which of the following can you assure her that the Human Resources Department protects?

Question 35 options:

A) 

benefits enrollment

B) 

Employee Assistance Program contacts

C) 

OSHA information

D) 

all personal health information (PHI)

Question 36 (1 point)

The Office of Inspector General, established in the Department of Health and Human Services in 1976, investigates cases of

Question 36 options:

A) 

criminal mischief

B) 

Medicare and Medicaid fraud

C) 

criminal negligence

D) 

patient abuse

Question 37 (1 point)

Physician assistant who intentionally injects a patient with a lethal dose of a medication resulting in the patient’s death is guilty of

Question 37 options:

A) 

misdemeanor

B) 

negligence                          

C) 

fraud

D) 

murder

Question 38 (1 point)

The unwanted removal of life-support equipment can be considered the crime of

Question 38 options:

A) 

petty theft

B) 

murder

C) 

battery

D) 

assault

Question 39 (1 point)

If a health care provider shows reckless disregard for the safety of his patients and intentional indifference to any injury that could follow his act(s), he could be charged with or sued for

Question 39 options:

A) 

assault

B) 

criminal negligence

C) 

battery

D) 

civil negligence

Question 40 (1 point)

A sworn statement from a witness that can be used as evidence at a trial is called a

Question 40 options:

A) 

counter suit

B) 

pleading

C) 

claim

D) 

deposition

Question 41 (1 point)

Price fixing is considered a per se violation of the antitrust laws. Price fixing occurs when two or more competitors come together to decide on a price that will be charged for services or goods. The per se rule here applies to

Question 41 options:

A) 

price fixing and group boycotts

B) 

horizontal market allocation and price fixing

C) 

group boycotts

D) 

tying

Question 42 (1 point)

Credentialing should include at a minimum

Question 42 options:

A) 

privileges not requested

B) 

current in competency        

C) 

geographical location

D) 

privileges requested and current competency

Question 43 (1 point)

To help hospitals move toward a culture of safety, they need to

Question 43 options:

A) 

discourage patients from questioning their care

B) 

 ensure that accountability and responsibility is fluid as to who is responsible for monitoring an organization’s safety initiatives.

C) 

involve the medical staff in the development and implementation of systems that are designed to create a culture of safety

D) 

educate a few staff members as to their individual roles in establishing and maintaining a safe environment for patients within six months prior to appointment to a safety committee

Question 44 (1 point)

A physician takes the health records of a group of HIV-positive patients out of the hospital to complete research tasks at home. The physician mistakenly leaves the records in a restaurant where they are read by a newspaper reporter who publishes an article that identifies the patients. The physician can be sued for:

Question 44 options:

A) 

Slander

B) 

Willful infliction of mental distress

C) 

Libel

D) 

Invasion of privacy

Question 45 (1 point)

The EMTALA regulations include all of the following except which?

Question 45 options:

A) 

Transfers of non-stabilized patients must only occur under certain specific conditions.

B) 

Every patient arriving at the emergency department must receive an appropriate “medical screening exam.”

C) 

If an emergency medical condition exists, the hospital must treat and stabilize that condition or transfer the patient.

D) 

Non-Medicare indigent patients must be transferred to the nearest level-1 trauma center.

Question 46 (1 point)

A hospital is reviewing the quantity and type of resources being used in the provision of chemotherapy treatments. This is an example of:

Question 46 options:

A) 

FOCUS-PDCA review

B) 

Accreditation review

C) 

Medication reconciliation

D) 

Utilization management review

Question 47 (1 point)

The Joint Commission measures that are standardized metric tools that provide an indication of an organization’s performance are called

Question 47 options:

A) 

Measures of Central Tendency

B) 

Vital Statistics Measures

C) 

Core Performance Measures

D) 

Performance Improvement Measures

Question 48 (1 point)

The Uniform Health-Care Decisions Act ranks the next-of-kin in the following order for medical decision-making purposes:

Question 48 options:

A) 

Adult sibling, adult child, spouse, parent

B) 

Parent, spouse, adult child, adult sibling

C) 

Spouse, parent, adult sibling, adult child

D) 

Spouse, adult child, parent, adult sibling

Question 49 (1 point)

An Health Care professional who releases health information that he or she knows will result in genetic discrimination is violating the ethical principle of

Question 49 options:

A) 

Autonomy

B) 

Beneficence

C) 

Justice

D) 

Nonmaleficence

Question 50 (1 point)

New equipment has just been purchased for a Health Information Services Department. Prior to its arrival and placement in the department, it is important for the manager to adhere to the rules and regulations governed by

Question 50 options:

A) 

OSHA

B) 

FMLA

C) 

SSA

D) 

CMS