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QUESTION
Read Finkelman (2016), Chapter 13: Improving Teamwork: Collaboration, Coordination, and Conflict Resolution, section on Negotiation and Conflict Resolution, pp. 324-333. Observe nurses in a care deli
- Read Finkelman (2016), Chapter 13: Improving Teamwork: Collaboration, Coordination, and Conflict Resolution, section on Negotiation and Conflict Resolution, pp. 324-333.
- Observe nurses in a care delivery setting. Identify a recurring conflict with the potential to negatively impact patient care. Decide if delegation was an issue in the conflict. This should be from your practice setting or prelicensure experiences.
- Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.
- Identify the type of conflict. Explain your rationale for selecting this type.
- Outline the four stages of conflict, as described in our text, and how they relate to your example.
- Propose strategies to resolve the conflict. Search scholarly sources in the library and the Internet for evidence on what may be effective.
- Discuss if delegation was an issue in the conflict. Be specific.
- Describe how you would collaborate with a nurse leader to reach consensus on the best strategy to employ to deal with the conflict.
- Describe the rationale for selecting the best strategy.
- Provide a summary or conclusion about this experience or assignment and how you may deal with conflict more effectively in the future.
- Follow APA format.
- Write a 5-7 page paper (not including the title or References pages) using APA format that includes the following.
- Describe an unresolved (recurring) conflict that you experienced or observed. Identify the type of conflict.
- Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.
- Outline the four stages of conflict, as described in Finkelman, and how the stages relate to your example. Decide if delegation was an issue in the conflict. Be specific.
- Describe the strategies for conflict resolution and how you would collaborate with a nurse leader to resolve the conflict. Cites the course textbook and two scholarly sources.
- Provide a conclusion or summary about this experience and how you may deal with conflict more effectively in the future.
