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QUESTION
Response Needed 1 of 2
Selling Today, Ch. 15
Need a 200 minimum with reference for each of the items below. Due 2/22
Servicing the Sale and Building the Partnership
Explain how to build long-term partnerships with customer service
Describe current developments in customer service
List and describe the major customer service methods that strengthen the partnership
Explain how to add value with expansion selling
Explain how to deal effectively with complaints
