Responses Needed 2 of 2

Sell 4, Ch. 9

Need a 200 minimum with reference for each of the items below. Due 2/24

Expanding Customer Relationships

Explain how to follow up to assess customer satisfaction.

Explain how to harness technology to enhance follow-up and buyer-seller relationships.

Discuss how to take action to ensure customer satisfaction.

Discuss how to maintain open, two-way communication.

Discuss how to expand collaborative involvement.

Explain how to add value and enhance mutual opportunities.