Review the forms in Chapter 6-9 in regard to your own organization. For each of the four Baldrige criteria areas, report the score(s) and summarize...

1. Review the forms in Chapter 6-9 in regard to your own organization. For each of the four Baldrige criteria areas, report the score(s) and summarize the findings.2. Research the academic databases for articles regarding Knowledge Management (KM). Discuss the role that Knowledge Management (i.e. information sharing) plays in process optimization and the development of sustainable solutions. How does your own organization engage in Knowledge Management? Can this process be improved? --------Review over chapters 6-9 for Answer #1