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Download the following case worksheet.
ROI Case Worksheet
Read the case provided and review the situations that transpired related to the case.
After analyzing the situations, comment whether you agree or disagree with how Peggy handled each situation. Give your reasons for agreeing or disagreeing with her actions. Save your answers on the worksheet.
Read the following case.
Below are listed various release of information situations related to the case above. For each situation there is also the action that Peggy took to handle the situation.
Comment on whether you agree or disagree with the action that Peggy took to handle the situation. In the comment area, give your reasons for agreeing or disagreeing with her actions.
- Situation: An Emergency Services Department (ESD) physician at another hospital requests the immediate transmission of a patient’s latest EKG and echocardiography report. The patient is now in his ESD with chest pain.
Action: Peggy faxed the reports.
2. Situation: Peggy opens a letter from Blue Cross/Blue Shield requesting copies of an individual’s discharge summary and pathology report. No patient authorization is attached.
Action: Peggy sends back a letter informing BCBS that the hospital cannot release any patient information without first having a properly executed patient authorization.
- Situation: The department receptionist informs Peggy that a gentleman from the state Department of Health has arrived and is requesting to review the medical records of three tuberculosis patients.
Action: Peggy contacts the file room and has the records brought to her office for the state representative to review.
- Situation: Peggy takes a telephone call from an area high school principal who is requesting information about one of the teachers at his school. He specifically wants to know the reason for her hospitalization.
Action: Peggy tells the principal that health information is confidential and cannot be release without the patient’s written authorization to do so.
- Situation: The Medical Examiner’s (ME) office calls requesting a copy of an operative report for a patient who recently expired in the operating room at the hospital.
Action: Peggy tells them that an authorization is first needed from the deceased patient’s estate before he can release any information.