SCENARIO Teresa is a new HIM Manager at a small community hospital in a very diverse community.

SCENARIO

Teresa is a new HIM Manager at a small community hospital in a very diverse community. It is evident that the HIM employees must understand and support a culture of diversity, but there is no departmental education plan in place. There is no training department but the HR department is able to assist with training needs. The HIM department has ten employees that support a range of HIM functions.

(1) Cultural Diversity Training Plan Presentation

• Draft a cultural diversity training plan for the HIM department using ADDIE (see video clip in this week's module). Make sure to address each step (Analysis, Design, Development, Implementation, and Evaluation) in your plan. Summarize your plan in a short PowerPoint presentation that includes 5-7 slides including speakers notes. Use good presentation design principles. Consider potential training costs and be mindful of budgetary constraints.
• Review the articles provided in this week's module. Conduct research to identify how other organizations are providing cultural diversity awareness training. Identify two best practices and incorporate them into your plan. Make sure to reference the sources you use.  

(2) Memo. Draft a memo to the chief financial officer (CFO) in proper format summarizing the cultural diversity training plan you have developed, the rationale for the plan, and any potential costs. Explain the return on investment for the employee training required. Make sure to format your memo appropriately.