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Software company Hubspot needs to hire creative, highly-motivated, and team-oriented engineers to develop and improve its programs.
Software company Hubspot needs to hire creative, highly-motivated, and team-oriented engineers to develop and improve its programs. David Cancel, Chief Product Officer at Hubspot, uses the "cup test" to screen out job candidates. This test involves offering the candidate a drink (soft drink, coffee, tea, or water), which is usually accepted by the candidate, and observing what the candidate does with the cup once finished with the drink. Candidates who pick up the cup to dispose of it are considered a good fit for the job. Candidates who leave the cup where it is when finished with their drink are considered insufficiently attuned to other people and unlikely to work well in teams, and are therefore considered a poor cultural fit for the job and company.
One criticism of the cup test is that it relies on only a single instance of the candidate's behavior, which might easily be affected by incidental, unstable influences (e.g., distractedness, mood, energy level, needing to use the restroom, etc.). This criticism refers to the ______ of the cup test, which could be addressed if the _____.
a. validity; candidate were asked how much he or she supported recycling and sustainability practices
b. validity; area in which the interview took place had numerous visible reminders (e.g., posters) of the need to recycle used containers
c. reliability; test were given multiple times to determine whether the candidate behaved consistently on it
d. legality; data from the test were systematically collected and evaluated to assess its potential disparate impact on protected categories of candidates
e. reliability; candidate were asked how much he or she supported recycling and sustainability practices
I chose C
