Strayer BUS375 Midterm part 1 and 2

Question 1

Which of the following is not one of the PMBOKâ Guide's five process groups?

Answer

Feasibility studies

Planning

Execution

Closure

4 points

Question 2

In which life cycle phase do project sponsors become most actively involved in the project?

Answer

Initiation

Execution

Monitor and control

Closure

4 points

Question 3

When team members take direction from both the project and line managers, the type of project manager is usually

Answer

Lightweight team leader

Heavyweight team leader

Tiger team leader

Leopard team leader

4 points

Question 4

Which of the following is normally not one of the traditional components of the triple constraint?

Answer

Within time

Within cost

Within performance (Scope, technology or quality)

Accepted by the customer

4 points

Question 5

Which of the following is normally not part of a team member’s role?

Answer

Accepting responsibility for a deliverable

Sharing information with the sponsor

Sharing information with the team

Completing the work at the earliest possible time.

4 points

Question 6

Historically, which functional organization provided the greatest resistance to project management implementation?

Answer

Sales

Procurement

Information Systems/ Technology

Engineering

4 points

Question 7

Project management restructuring allowed companies to manage projects that _____.

Answer

Could not be handled by the traditional organization

Had undefined objectives

Did not require effective cost control

Require little functional integration

4 points

Question 8

During the 1970s and 1980s, formal project management practices were put in place because the constraints were _____ and _____ boundaries had to be crossed

Answer

Loose; several

Loose; few

Tight; several

Tight; few

4 points

Question 9

Which of the following is not necessarily an obstacle to effective project management?

Answer

Changes in technology

Changes in project sponsorship

Increased project complexity

Unstable economy

4 points

Question 10

If a company advertises on television that they consider themselves as a solution provider to satisfy your business needs, then their driving force was most likely:

Answer

Competitiveness

Customer expectations

Efficiency and effectiveness

Executive understanding

4 points

Question 11

With the project expeditor organizational structure, the expeditor is usually brought on board:

Answer

At the beginning of the project

At the end of the first life cycle phase

When the project is 50% complete

When a problem arises

4 points

Question 12

In which organizational form are the formal and informal organizations well established?

Answer

Traditional

Strong matrix

Balanced matrix

Weak matrix

4 points

Question 13

In which organizational form is there no customer focal point?

Answer

Traditional

Projectized

Strong matrix

Weak matrix

4 points

Question 14

Which organizational structure generally retains team members long after they are needed?

Answer

Projectized

Strong matrix

Balanced matrix

Weak Matrix

4 points

Question 15

Before becoming a project manager within a matrix organization, training should be provided in all of the following except:

Answer

Matrix operations

Wage and salary administration

Problem-solving

Role definitions

4 points

Question 16

According to the text, the “next generation” project manager must exhibit skills in all of the following except:

Answer

Integration skills

Risk management skills

Wage and salary administration skills

Knowledge of the business

4 points

Question 17

You have just been awarded a contract in which you told the customer that a certain employee would be assigned full time on the project. Once the project begins, you discover that the employee is splitting his time between two projects per the instructions of his functional manager. You should:

Answer

Do nothing

Determine the impact on the project and discuss it with the project sponsor

Determine the impact on the project and discuss it with the functional manager

Determine the impact on the project and discuss it with the customer

4 points

Question 18

Probably the greatest risk to a project manager on a long-term project is to receive the best employees and then:

Answer

Have them seek perfection rather than just meeting the requirements

Find that your costs are escalating

Being unable to motivate them.

Losing them to other projects at an inopportune time

4 points

Question 19

Project manager selection is usually made by the:

Answer

Senior levels of management

Customer’s selection process

Line management based upon cooperation on past projects

Voting by the team members

4 points

Question 20

Which of the following is not usually an option for a PM dealing with an incompetent worker?

Answer

On-the-spot appraisals

Re-assignment to less critical activities

Removal from the company

Removal from the project

4 points

Question 21

According to Douglas McGregor, team members that require supervision, direction and threat of punishment for non-compliance are called _____ employees.

Answer

Theory X

Theory Y

Theory Z

Non-compliant

4 points

Question 22

Laissez-faire leadership most likely represents:

Answer

Telling

Selling

Participating

Delegating

4 points

Question 23

The document that is prepared at the beginning of a project in order to clarify the roles and responsibilities of the team members is called a:

Answer

Responsibility clarification table

Responsibility identification table

Responsibility assignment matrix

Work package assignment sheet

4 points

Question 24

Project managers would prefer to communicate in which of the following manners if given a choice?

Answer

Formal and written

Formal and oral

Informal and oral

Informal and written

4 points

Question 25

If six people are in a room participating in a conversation, then there are _____ two-way channels of communications.

Answer

9

10

15

30

PART II

Question 1

The most difficult decision for a project manager is to say:

Answer

OK! I’ll do it.

It’s my job.

Let the sponsor do it.

No, it’s not my job.

4 points

Question 2

Waiting for people, incomplete work and numerous telephone calls are referred to as:

Answer

Time robbers

Time imbalances

Inappropriate actions

Cause and effect relations

4 points

Question 3

Two common time management forms, as described in the book are called:

Answer

To-do pad and project scheduler

Daily calendar log and project scheduler

Responsibility assignment matrix and daily calendar log

To-do pad and daily calendar log

4 points

Question 4

Project managers that refuse to delegate and have limited faith in the ability of the team create time management problems for:

Answer

Themselves

The team

The sponsor

The client

4 points

Question 5

Which conflict, if it occurs, can have the most serious impact on the team’s performance

Answer

Schedules

Cost

Personality clashes

Resource availability

4 points

Question 6

Which of the following conflict resolution modes would a project least likely accept if the conflict was with the project team?

Answer

Confrontation

Compromise

Forcing

Smoothing

4 points

Question 7

Which of the following conflict resolution modes would a project manager prefer to use for a conflict with superiors?

Answer

Confrontation

Compromise

Forcing

Smoothing

4 points

Question 8

When using the SMART Rule, “R” stands for:

Answer

Realistic

Routine

Right

Retentive

4 points

Question 9

Emphasizing areas of agreement and deemphasizing areas of non-agreement represents which type of conflict resolution mode?

Answer

Confrontation

Compromise

Forcing

Smoothing

4 points

Question 10

Which of the following conflicts has the most frequent occurrence for a project manager?

Answer

Manpower

Costs

Time

Tradeoffs

4 points

Question 11

Which of the following is a characteristic of a good objective?

Answer

General, not specific

Overly complex

Established within resource bounds

Can violate organizational policies and procedures

4 points

Question 12

Lowering the bid price of a project, possibly below your own cost of doing the work, is called a _____.

Answer

Buy-in

Over-optimistic response

Unrealistic proposal

Unrealistic cost estimate

4 points

Question 13

Which of the following is not what most companies do with a best practice?

Answer

Share it internally only

Share it internally but only to a selected few

Advertize it to your customers

Create a best practices library on the internet for all to see

4 points

Question 14

The hardest part in creating a best practices library is:

Answer

Evaluation

Classification

Storage

Knowledge transfer

4 points

Question 15

Which of the following is not one of the four major variables for project management effectiveness?

Answer

Credibility

Communications

Priority

Visibility

4 points

Question 16

Which of the following would be the first item to be discussed in the initial kickoff meeting for a project?

Answer

Understanding of the requirements

Understanding of the plan

Understanding of the schedule

Understanding of the budget

4 points

Question 17

The person with the ultimate responsibility to make sure that all work required by the SOW and only the work required by the SOW is performed is the:

Answer

Customer

Project manager

Appropriate subject matter expert for that work package

Project sponsor

4 points

Question 18

Which of the following is normally not addressed in a change control board meeting to approve a scope change?

Answer

Cost of the change

Which functional unit will perform the change

Impact on the schedule

Value-added opportunity for the client

4 points

Question 19

Generally speaking, the lowest level in the WBS is referred to as:

Answer

Level 3

Level 4

Level 5

The work package

4 points

Question 20

During the execution of a project, the customer asks you to perform additional tests which the customer will pay for. Unfortunately, there are no resources available to perform the additional tests. The project manager should:

Answer

Refuse to perform the tests.

Determine when the tests can be done and then inform the customer

Tell the customer that company policy is that the additional tests must be treated as an enhancement project and funded separately after this project is over.

Let the sponsor make the decision on what to do.

4 points

Question 21

If the customer’s SOW contains words such as nearly or approximately, then:

Answer

The project manager uses his discretion in determining the meaning

The sponsor uses his discretion in determining the meaning

The customer uses his discretion in determining the meaning

Scope creep is unlikely

4 points

Question 22

A customer external to your company requests that a certain element of work be subdivided to lower level work packages and that cost/schedule information be reported at the lower levels. You should:

Answer

Grant the customer’s request but bill the customer for the changes to the WBS.

Simply grant the customer’s request.

Deny the request since the WBS is finalized and cannot change.

Check with the line managers first to see if cost and schedule can be reported at this level.

4 points

Question 23

Which of the following documents is not defined in the text as one of the four critical documents for preliminary planning?

Answer

SOW

WBS

Specifications

Network Diagrams

4 points

Question 24

Project managers often rewrite the customer’s SOW into a document that the project team can easily understand. The document is called:

Answer

The redefined SOW

The scope statement

The deliverable statement

The finalized SOW statement

4 points

Question 25

A customer is unhappy with the performance thus far on a project. The customer states that, unless scope changes are made at the contractor’s expense, the contractor would be removed from the customer’s preferred bidders list for future contracts. The contractor should.

Answer

Refuse to perform the scope changes.

Perform the scope changes at the contractor’s expense.

Perform the scope changes and then submit an invoice for payment to the customer.

Take no action and hope that the customer will forget about the scope change request.

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    ANSWER
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    Answer

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    Click here to download attached files:

    Strayer BUS375 Midterm part 1 and 2.docx

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