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QUESTION
SUMMARY QUESTIONS Citibank: Performance Evaluation 1. Why has Citibank introduced a Performance Scorecard?
SUMMARY QUESTIONS Citibank: Performance Evaluation 1. Why has Citibank introduced a Performance Scorecard? 2. Assume that you are Lisa and Frits. What scores would you give James in each of the boxes in Exhibit 1? 3. Evaluate Citibanks system. What is good about it? What needs to be changed, and in what way(s) would you change it?
