Suppose you were asked to be a marketing consultant for a restaurant specializing in a regional cuisine such as Tex-Mex, Cuban, or New England fare....

Suppose you were asked to be a marketing consultant for a restaurant specializing in a regional cuisine such as Tex-Mex, Cuban, or New England fare. The owner is concerned about employee satisfaction. When you visit the restaurant, what clues would you look for to determine employee satisfaction? What questions might you ask employees?