Thanks to your persuasive skills, the medical instrument company took a few days to improve its cable management practices.

Thanks to your persuasive skills, the medical instrument company took a fewdays to improve its cable management practices. That’s fortunate, becausenow, several months later, it has just won a huge contract and its networkwill expand. The brand-new warehouse is busy with activity. The inventoryshelves are being stocked to the ceiling. Nearby, machines that carry merchandisealong a conveyor belt are working nonstop. However, the company has anew problem: since production has stepped up, several inventory specialists inthe warehouse are complaining that occasionally their handheld computerswill not connect to the network or that they suddenly lose their connection.It’s especially frustrating because more personnel than ever are trying to usethe network. What could be causing the handheld computers to experienceintermittent connectivity problems? What can you do to rule out the possibilitythat the handheld computers are simply faulty?