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The Bring-Your-Own-Device (BYOD) phenomenon is changing the way workers perform their duties. Enabling an effective and viable mobile IT workforce requires an understanding of three major stakeholder
The Bring-Your-Own-Device (BYOD) phenomenon is changing the way workers perform their duties. Enabling an effective and viable mobile IT workforce requires an understanding of three major stakeholder groups within an organization – the End user, Management, and IT Staff, each with a unique perspective and interest in BYOD. Understanding these various points of view will help provide a broader perspective on BYOD.
- End users, such as employees, Customers are primarily concerned with how BYOD will affect their user experience.
- Management focuses on accountability for how BYOD is managed, addressing risk, compliance, costs, and other liabilities.
- IT Staff is tasked with delivering a functional and secure mobile technology solution, and supporting the mobile workforce once the solution is deployed.
Organizations can prepare for a successful BYOD initiative by asking these pertinent questions from each of the major stakeholder perspectives. Thinking about BYOD, discuss the following question. Provide references and support for your answers:
How could your company benefit from BYOD?