The Press and the Public as External Drivers

The local community newspaper reports that the hospital with which you are associated has a high mortality rate, higher than the rate for comparable hospitals in the state. Your supervisor asks you to look into the issue. Discuss how the press and the public serve as external drivers of quality in this situation. How would you handle this situation? What improvements would you implement?

Please make your initial post by midweek, and respond to at least one other student's post by the end of the week. Please check the Course Calendar for specific due dates.

Need Help? Click here for complete discussion forum instructions.