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QUESTION

The themes of Unit 8 are customer satisfaction, loyalty, empowerment and price. Make a journal entry that explains why you are loyal to some product or service offerings and not to others. How does yo

The themes of Unit 8 are customer satisfaction, loyalty, empowerment and price. Make a journal entry that explains why you are loyal to some product or service offerings and not to others. How does your relationship with these products (the ones to which you are loyal) change over time? Have you ever been dissatisfied with a product or service to which you are loyal? How did you resolve your dissatisfaction?'

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