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Think of two companies in the same industry that use different process structures (process, job shop, batch, etc.). Why is this the case? Is one process structure a better choice than the other? Why,

  1. Think of two companies in the same industry that use different process structures (process, job shop, batch, etc.). Why is this the case? Is one process structure a better choice than the other? Why, or why not?  
  2. (a) Identify the four types of layouts and their characteristics. (b) Think about your favorite fast-food restaurant. What type of layout is used in the food preparation area? Is this layout a good fit with the organization? Why or why not?  
  3. Describe front-office and back-office processes. What are front-office and back-office processes in a regular restaurant? Explain the benefit of decoupling of front-office and back-office processes.  
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