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QUESTION

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Choose one of the professional scenarios provided. Write a Block Business Letter (in the form of the posted example from Week 4) from the perspective of the company management.  It should provide bad news and follow the guidelines outlined in Chapter 7: Delivering Bad-News Messages in BCOM7 (pages 110-128).

The message should take the block business letter form from the posted example; however, you will submit your assignment to the online course shell.

The block business letter must adhere to the following requirements:

  1. Content:
    1. Address the communication issue from the scenario.
    2. Provide bad-news from the company to the recipient.
    3. Concentrate on the facts of the situation and use either the inductive or deductive approach.
    4. Assume your recipient has previously requested a review of the situation via email, letter, or personal meeting with management.
  2. Format:
    1. Include the proper introductory elements (sender’s address, date, recipient’s address).
    2. Provide an appropriate and professional greeting / salutation.
    3. Single space paragraphs and double space between paragraphs.
    4. Limit the letter to one-page in length.
  3. Clarity / Mechanics:
    1. Focus on clarity, writing mechanics, and professional language/style requirements.
    2. Run spell/grammar check before submitting.

Your assignment must:

  • Be typed, single-spaced within paragraphs/elements and double spaced between the paragraphs/elements, using Times New Roman font (size 12), with one-inch margins on all sides. Check with your professor for any additional instructions.

Submitting your assignment:

  • Submit your assignment through the online course shell only.

The specific course learning outcomes associated with this assignment are:

  • Use writing process strategies to develop brief business documents, such as routine messages, bad news messages, and persuasive/sales messages.
  • Support ideas or claims in body paragraphs with clear details, examples, and explanations.
  • Organize ideas logically by using transitional words, phrases, and sentences.
  • Use sentence variety and effective word choice in written communication.
  • Write clearly and concisely using proper writing mechanics.
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