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This question is for a Total Quality Management Class -What do we mean when we say "total quality is a journey, not a destination?
This question is for a Total Quality Management Class -What do we mean when we say "total quality is a journey, not a destination?" Please answer in 80 words or less.
Total Quality Management (TQM) is an integrated effort designed to improvequality performance at every level of the organization. David K. Carr says that “Quality is ajourney, not a...